Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Carter

Inver Grove Heights,MN

Summary

Goal-oriented Teacher's Aide caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Dedicated and mindful Teaching Assistant offers passionate and informed support for students and staff. Experienced interpersonal communicator addresses unique queries within educational settings and accommodates staff curriculum requirements.

Overview

10
10
years of professional experience

Work History

Accounting Specialist

Beacon Specialized Living
12.2023 - Current
  • Input financial data and produced reports using MatrixCare and Quickbooks.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
  • Reported financial data and updated financial records in ledgers and journals.
  • Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.

Accounting Assistant

Zumbro House
11.2021 - 12.2023
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Completed financial reports, providing insight into performance, operations, and cash flow.
  • Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.

Patient Service Representative

Metro Dentalcare
12.2018 - 11.2021
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Handled customer service inquiries in person, via telephone and through email.
  • Assisted patients in filling out check-in and payment paperwork.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Balanced deposits and credit card payments each day.
  • Built and maintained positive working relationships with patients and staff.

Sales Team Member

Bride To Be Consignment
05.2018 - 10.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to develop innovative sales strategies and marketing materials.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
  • Processed product returns and assisted customers with other selections.
  • Resolved customer issues promptly, ensuring their continued loyalty to the company''s products and services.
  • Exceeded monthly sales targets consistently by utilizing effective communication and negotiation techniques.
  • Prepared merchandise for sales floor by pricing or tagging.

Teacher's Aide

Stepping Stones Daycare
08.2017 - 05.2018
  • Assisted teachers with supervision and care of group of 14 children.
  • Maintained safety and security by overseeing students in recess environments.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Distributed learning materials such as worksheets, textbooks and group assignments.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student learning objectives through personalized and small group assistance.

Team Member

Target
10.2014 - 08.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Master of Science - Marriage An Family Therapy

National University
La Jolla, CA
05.2026

Bachelor of Arts - Psychology

Metropolitan State University
Saint Paul, MN
11.2022

Associate of Science - Psychology Transfer Pathway

Century College
Saint Paul, MN
05.2018

Skills

  • Patience and Empathy
  • Special Needs Student Assistance
  • Materials Management
  • Positive Reinforcement
  • Child Development Understanding
  • Teacher Support
  • Special Needs Support
  • Student Engagement
  • Classroom Organization
  • Small Group Instruction
  • Collaboration with teachers
  • Behavior monitoring
  • Behavior Management

Timeline

Accounting Specialist

Beacon Specialized Living
12.2023 - Current

Accounting Assistant

Zumbro House
11.2021 - 12.2023

Patient Service Representative

Metro Dentalcare
12.2018 - 11.2021

Sales Team Member

Bride To Be Consignment
05.2018 - 10.2018

Teacher's Aide

Stepping Stones Daycare
08.2017 - 05.2018

Team Member

Target
10.2014 - 08.2017

Master of Science - Marriage An Family Therapy

National University

Bachelor of Arts - Psychology

Metropolitan State University

Associate of Science - Psychology Transfer Pathway

Century College

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Brittney Carter