Brittney Coleman
East Stroudsburg,PA
Summary
Caring, empathetic Substance Abuse Counselor with 5 years of experience. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Experienced with client-centered therapeutic techniques to address diverse mental health issues. Utilizes evidence-based practices to support emotional and psychological well-being. Knowledge of creating tailored treatment plans to foster client growth and resilience.
Overview
16
16
years of professional experience
Work History
Clinical Counselor
Pyramid Healthcare, Inc. - Hillside
02.2024 - Current
- Evaluates behavioral, emotional, cognitive, spiritual, and social needs of clients and family members and consults with treatment team regularly for the development of and progress towards treatment goals in accordance with clinical policy and accreditation guidelines.
- Facilitates all clinical services for clients including individual and family sessions, therapeutic groups, and referral source/ outpatient provider contact as applicable.
- Responsible for maintaining clinical record for clients with appropriate documentation of clinical services and client program engagement in ECR in accordance with program policy.
- Provides documentation and support for utilization review in a timely way and participates in UR process as outlined in program policy.
- Participates in aftercare plan development and outcome data process as applicable.
- Contributes to program specific curriculum development, literature review, and training in accordance with clinical philosophy.
- Conduct Level of Care Assessments as required.
- Conduct thorough biopsychosocial assessments to evaluate clients' mental health and substance use issues.
- Use standardized diagnostic tools (e.g., DSM-5 criteria; Basis 24) to determine the presence and severity of mental health and substance use disorders.
- Develop individualized treatment plans based on assessments, client needs, and goals.
- Provide individual therapy using modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), or Psychodynamic Therapy to address co-occurring disorders.
- Facilitate group therapy sessions focused on substance use, coping skills, relapse prevention, emotional regulation, and trauma-informed care.
- Help clients process triggers, cravings, and mental health symptoms in a safe, therapeutic environment.
- Handle mental health crises, including risk of harm to self or others, relapse episodes, and severe psychiatric symptoms.
- Provide emergency interventions, de-escalation techniques, and referrals for psychiatric stabilization or detoxification when necessary.
MANAGEMENT
Phantom Fireworks
01.2013 - 02.2024
- Designed and implemented an employee training manual
- Performed Human Resource responsibilities such as interviewing, hiring, training and acclimating all personnel
- Created a satisfying and rewarding work environment for all personnel
- Communicated daily with all levels of the corporate structure to ensure business goal were met in a timely manner
- Composed policies and procedures to heighten productivity and retain employees
- Personally handled all customer problems and complaints and found solutions that maintained customer satisfaction
- Strategically staffed the entire workforce annually for each firework season
- Forecasted talent needs
- Facilitated performance management meetings
- Received and resolved employee grievances.
- Used company reports to analyze sales, gross profit and inventory activities.
Mental Illness and Substance Abuse Counselor
Pittsburg Mercy Behavioral Health
01.2017 - 11.2019
- Developed individual treatment goals based on history and diagnosis.
- Facilitated group and individual therapy in a residential setting.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Maintained knowledge of new developments in the field of substance abuse.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
TREATMENT AIDE
Renewal Incorporated
09.2017 - 01.2018
- Maintain order within facility by enforcing rules and regulations
- Facilitate Group
- Perform headcounts, search and seizure and, alcolyser screening
- Process Reentrants.
THERAPUETIC STAFF SUPPORT
Pathways By Molina
03.2017 - 09.2017
- Provide face to face behavioral interventions
- Implement individualized treatment plans
- Provide support to parents, teachers, and community officials
- Serve as a role model by exhibiting appropriate, positive behavior
- Provide positive reinforcement to the clients and their families
- Implement consequences for inappropriate actions of the adolescent
- Communicate with peers and co-workers, in addition to exchanging information which is important to achieve the individual goals for the client.
DIRECT SUPPORT PROFESSIONAL
Fitzmaurice Community Services
03.2012 - 11.2013
- Managed and worked closely with up to 8 program participants, with behavior disorders, in maintaining productive daily routines relating to health, self-care and social activities, and always maintaining accurate documentation
- Provided a safe, clean, and therapeutic living environment for consumers in a community residential setting
- Participated in program planning and implementation for consumers
- Served as motivational coach and trained individuals, as needed, in areas of life skills and social interactions, obligations and responsibilities
- Recorded and maintained consumer information (i.e., background information, doctor appointments, medications, etc.) Administered medications per instructions and maintained accurate documentation
- Participated in HIPPA trainings and ensured confidentiality of private information.
OPERATIONS SUPPORT/HEAD CASHIER
Phantom Fireworks
01.2009 - 01.2013
- Assist management in all aspects of day-to-day running of this retail business including customer service and administration
- Resolve customer complaints and employee conflicts
- Interview, hire, and train new cashiers as needed
- Create and distribute schedules for 30 employees
- Complete and file new hire packets for new employees
- Evaluate cashier’s performance annually
- Oversee finances for a million dollar operation (cash deposit, credit card reconciliation and bank statements)
- Manage store operations in absence of manager
- Create reports using Microsoft Office.
Education
B.S. - Psychology
EAST STROUDSBURG UNIVERSITY
01.2014
A.A. - Psychology
NORTHAMPTON COMMUNITY COLLEGE
01.2011
Skills
- Clinical Documentation
- Case Management
- Crisis Intervention
- Providing Community Referrals
- Operations Management
- Interpersonal Skills
- Effective Leader
- Knowledge of evidence-based treatment modalities for dual diagnosis clients
- In-depth understanding of substance use disorders, withdrawal symptoms, and recovery processes
- Proficiency in balancing individual and group counseling responsibilities, along with administrative tasks (eg, progress notes, insurance documentation)
Timeline
Clinical Counselor
Pyramid Healthcare, Inc. - Hillside
02.2024 - Current
TREATMENT AIDE
Renewal Incorporated
09.2017 - 01.2018
THERAPUETIC STAFF SUPPORT
Pathways By Molina
03.2017 - 09.2017
Mental Illness and Substance Abuse Counselor
Pittsburg Mercy Behavioral Health
01.2017 - 11.2019
MANAGEMENT
Phantom Fireworks
01.2013 - 02.2024
DIRECT SUPPORT PROFESSIONAL
Fitzmaurice Community Services
03.2012 - 11.2013
OPERATIONS SUPPORT/HEAD CASHIER
Phantom Fireworks
01.2009 - 01.2013
A.A. - Psychology
NORTHAMPTON COMMUNITY COLLEGE
B.S. - Psychology
EAST STROUDSBURG UNIVERSITY
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