Brittney Davidson
Carlisle,KY
Summary
I am a very reliable, hard worker, self driven, self taught person. I'm a people oriented, and I go above and beyond what is expected of me with my work. I am seeking a long term career as my next job opportunity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Control/Production
MS Companies/Hitachi
Berea, KY, US
03.2019 - 01.2025
- I worked in rework, inspected shocks for any defects, I ran the bander that banded the pistons, I worked the rod lines inspecting the rods for any lines or scratches, I worked in stamping where we stamped the various washers to fulfill orders for Mexico, I worked in blow-mold making the covers for shocks, I also helped in shipping weighing out parts creating shipping labels and order forms, I also packed the pallets and wrapped them to be shipped
CSA - Customer Service Associate
Amazon Customer Service Representative
Kentucky, US
02.2018 - 03.2019
- I was a customer service associate (Work From Home), I worked on computers and answered phones dealing with customers problems or issues they might be having with their online Amazon accounts or orders they had placed
- I was responsible for assisting the customer to the best of my ability to help resolve the issue
- I would assist customers with putting updated payment methods onto their accounts, help with finding a item on Amazon website, replacing orders or none received items, canceling an item that was unwanted
Caregiver/Team Leader
Independent Oppotunities
Richmond, KY, US
01.2011 - 02.2018
- I started out as a care giver to the clients then was promoted to a Team Leader my responsibilities include but are not limited to: Monitoring, Recording, and Imputing data into a database, leading direct support professionals, assigning duties, checking duties, following up with my supervisor
- Caring for individuals with disabilities
- Answering phone calls, scheduling doctors appointments, making sure they got to their doctors appointments, greeting family members calling to check on their loved ones, scheduling doctors appointments, greeting visitors that came into the center
- Cared for the individuals in the day center and in their homes, giving medication at scheduled times, bathed the individuals, checked vitals if directed by doctor, checked blood sugar
Education
GED - GED
Christian Correspondence School
Townsend, GA12.2015
Skills
- Quality Control
- Computer Skills
- Answering Phones
- Team Leadership
- Customer Service
- Operating Systems
- Caregiving
- Quality Inspection
- Quality Assurance
- Plastics Blow Molding
- Medication Administration
- Customer Support
- Shipping
- Production
- Microsoft Word
- Machine Operator
Certification
- Driver's License, Valid
- Dot medical certification, 01/01/25, 02/28/27
Timeline
Quality Control/Production
MS Companies/Hitachi
03.2019 - 01.2025
CSA - Customer Service Associate
Amazon Customer Service Representative
02.2018 - 03.2019
Caregiver/Team Leader
Independent Oppotunities
01.2011 - 02.2018
GED - GED
Christian Correspondence School