Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies and Interests
Community Service
References
Timeline
Generic

Brittney Detty

North Platte,NE

Summary

Offering collaborative and client-focused approach to relationship management with desire to learn and grow in a supportive environment. Brings fundamental understanding of client engagement and effective communication skills. Has a diverse background in the banking industry from teller to now Relationship Associate. Works well with others and able to help meet customer needs in a timely and efficient manner. Ready to use and develop interpersonal and organizational skills to grow and develop as needed.

Overview

9
9
years of professional experience

Work History

Relationship Associate

FNBO
04.2021 - Current
  • Strengthened client relationships by consistently providing exceptional service and support.
  • Assisted in the onboarding process for new customers, streamlining communication and documentation procedures.
  • Helped Relationship Managers manage their loan portfolios and ensuring their clients needs were met.
  • Opened accounts, renew loans, and ensure that all financial paperwork was received and loans were moved from start to finish smoothly.

PERSONAL BANKER

BANK OF THE WEST
06.2019 - 04.2021
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.

Relationship Banker

Adams Bank & Trust
04.2016 - 06.2019
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Education

Associate of Science -

Mid-Plains Community College
North Platte, NE
01.2015

High School Diploma -

Brady High School
Brady, NE
01.2013

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Customer relationships
  • Written and verbal communication
  • Cash handling
  • Relationship building and management
  • Banking
  • Customer relationship management
  • Client engagement
  • Financial services
  • Loans
  • Customer portfolio management
  • Team collaboration
  • Adaptability and flexibility

Additional Information

Self motivated, Hard working, Dependable, Friendly, Determined, Responsible, Assertive, Helpful, Quick learner, Leadership abilities

Hobbies and Interests

  • Family time
  • Outdoor activities
  • Volunteering

Community Service

  • Grape & Sizzle member 2017-2022
  • Grape & Sizzle treasurer 2022-2024
  • Business Professional Women member 2022-Current
  • Assisting Fur the Love of Paws
  • United Way fundraiser annually through work

References

  • Ashlee Strickland, Coworker/Friend 402-763-721
  • Dakota Terry, Friend 308-660-1456
  • Cory Johanson, Coworker 308-530-5618


Timeline

Relationship Associate

FNBO
04.2021 - Current

PERSONAL BANKER

BANK OF THE WEST
06.2019 - 04.2021

Relationship Banker

Adams Bank & Trust
04.2016 - 06.2019

Associate of Science -

Mid-Plains Community College

High School Diploma -

Brady High School

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Brittney Detty