Brittney Mcbride
New York York,NY
Summary
Dynamic professional with extensive experience at NYCHA and R&A Heating And Cooling, excelling in equipment maintenance and safety compliance. Proven ability to troubleshoot complex systems and foster team collaboration, ensuring optimal performance and customer satisfaction. Recognized for maintaining high standards in service delivery and adhering to safety protocols.
Overview
3
3
years of professional experience
Work History
Caretaker X
NYCHA
Manhattan , New York
04.2025 - Current
- Followed safety protocols to prevent accidents and ensure compliance.
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Followed established safety procedures while performing all tasks related to caretaking duties.
- Organized storage areas in order to maximize space efficiency.
- Developed strong working relationships with tenants through courteous customer service practices.
- Adhered to all applicable laws and regulations pertaining to health and safety standards in the workplace.
- Communicated with management about changes, maintenance needs and tenant issues.
Heating Service Technician
R&A Heating And Cooling
Newark, New York
01.2023 - 04.2024
- Diagnosed equipment issues using specialized testing tools and machinery.
- Repaired and replaced faulty components in heating units efficiently.
- Collaborated with team members to complete service calls effectively.
- Maintained accurate records of service performed on client systems.
- Ensured compliance with safety protocols during all service operations.
- Repaired or replaced defective parts in heating units as needed.
- Troubleshot electrical circuits, wiring diagrams, motors, thermostats and controls.
- Inspected, diagnosed and serviced residential heating systems.
- Replaced compressors, evaporator coils and fan motors as necessary.
- Followed company policies while providing exceptional customer service.
- Adjusted gas pressure settings for optimal performance.
- Cleaned burners, blowers, coils, filters and condensate drains to maintain peak efficiency levels.
Education
High School Diploma -
Thomas Jefferson High School
New York 06-2007
Skills
- Equipment maintenance
- Safety compliance
- Troubleshooting techniques
- Inventory management
- Team collaboration
- Record keeping
- Technical diagnostics
- Heat pump service
- Boiler repair
- Focused on safety
Timeline
Caretaker X
NYCHA
04.2025 - Current
Heating Service Technician
R&A Heating And Cooling
01.2023 - 04.2024
High School Diploma -
Thomas Jefferson High School
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