Brittney Dyer
Savannah,GA
Summary
Accomplished Traffic Admin/Accounting Bookkeeper at Technosis Inc., adept in Quickbooks and financial reporting, significantly enhanced client satisfaction through meticulous expense tracking and proactive communication. Leveraging strong customer relations and accounting skills, consistently improved operational efficiencies and financial accuracy, fostering increased loyalty and retention rates.
Overview
5
5
years of professional experience
Work History
Traffic Admin /Accounting Bookkeeper
Technosis Inc.
06.2022 - 06.2024
- Reported financial data and updated financial records in Quickbooks.
- Maintained and processed invoices, deposits, and money logs.
- Processed journal entries, guaranteeing accurate reflection of company finances within the general ledger system.
- Reviewed and processed client electronic payments.
- Kept track of and logged all employee credit card transactions.
- Sent first response on all incoming tickets.
- Communicated with clients on completion time of all issues.
Treatment Coordinator
Oral And Maxillofacial Surgery Associates
01.2021 - 05.2022
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Verified patients insurance coverage and benefits.
- Assisted with taking x-rays
- Laid out potential payment plans for patients.
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
Member Service Representative
Fairwinds Credit Union
01.2019 - 01.2021
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Responded to customer calls and emails to answer questions about products and services.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Developed strong relationships with clients, resulting in increased loyalty and retention rates.
- Facilitated smooth account transfers between branches, ensuring minimal disruption for clients during transitions.
- Improved teller accuracy by conducting regular audits and providing constructive feedback.
Education
Associate of Science -
Seminole State College of Florida
Sanford, FL12.2017
High School Diploma -
Lyman High School
Longwood, FL05.2015
Skills
- Invoice Processing
- Expense Tracking
- Accounting and bookkeeping
- Data inputting
- Customer Relations
- Finance
- Bookkeeping
- MS Office
- Quickbooks
- Bookkeeping Software
- Microsoft Office
- Critical Thinking
- Coordinating
- Payment Processing
- Computer Proficiency
Timeline
Traffic Admin /Accounting Bookkeeper
Technosis Inc.
06.2022 - 06.2024
Treatment Coordinator
Oral And Maxillofacial Surgery Associates
01.2021 - 05.2022
Member Service Representative
Fairwinds Credit Union
01.2019 - 01.2021
Associate of Science -
Seminole State College of Florida
High School Diploma -
Lyman High School
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