Brittney Fason
Fort Myers,FL
Summary
Familiar with handling up to 25 inbound calls per day. Attentive to specific caller needs, providing catered responses to individual situations. Strengths in documentation, needs assessment and resource coordination.
Overview
4
4
years of professional experience
Work History
Crisis Specialist
Elevance Health
06.2022 - Current
- Counsel, negotiate, mediate, and intervene, as necessary, with clients to defuse crisis intensity and prevent possible self-harm or harm to others
- Evaluated risk to client or others by gathering information and conducting assessments.
- Documented risk to each client and context of concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Devised and enhanced treatment strategies to promote continued progress.
Guest Teacher
Lee County School District
02.2022 - Current
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Monitored student progress and provided feedback to students, parents and school administrators.
Crisis Specialist
Rocky Mountain Crisis Partners
11.2020 - 01.2021
- Receive incoming call and electronic messages from clients, families, law enforcement, and other community helpers
- Assess situations and behaviors with clients, their families, and other involved participants in case.
- Counsel, negotiate, mediate, and intervene, as necessary, with clients to defuse crisis intensity and prevent possible self-harm or harm to others
- Determine and recommend appropriate intervention strategies and intervene during present crisis
- Provide information and referrals to available community programs
Juvenile Intake Probation Officer
Juvenile Assessment Center
12.2019 - 04.2020
- Explain criminal charges, release options, and procedures to detainees
- Document and analyze issues and provide suitable recommendations
- Appear in court, as required, providing necessary reports and information
- Managed time efficiently in order to complete all tasks within deadlines
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
Juvenile Assessment Center, Probation
05.2019 - 07.2019
- Assisted Department of Juvenile Justice.
- Managed time efficiently in order to complete all tasks within deadlines
Education
Master of Science - Rehabilitation Counseling And Disability Sciences
University of South Florida
Tampa, FL01.2025
Bachelor of Science - Legal Studies and Criminal Justice
Florida Gulf Coast University
2019
Skills
- CPR/ First Aid Certified
- Microsoft Word Expert
- Proficient in written & verbal communication
- Clinical Interventions
- Individual and Group Counseling
- Positive Reinforcement Strategies
- Case Planning and Management
Timeline
Crisis Specialist
Elevance Health
06.2022 - Current
Guest Teacher
Lee County School District
02.2022 - Current
Crisis Specialist
Rocky Mountain Crisis Partners
11.2020 - 01.2021
Juvenile Intake Probation Officer
Juvenile Assessment Center
12.2019 - 04.2020
Juvenile Assessment Center, Probation
05.2019 - 07.2019
Master of Science - Rehabilitation Counseling And Disability Sciences
University of South Florida
Bachelor of Science - Legal Studies and Criminal Justice
Florida Gulf Coast University
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