Jean Dufresne
Pawtucket,US
Summary
Detail-oriented and well-organized, with excellent problem-solving and planning skills. Resourceful Individual who is friendly and can work well in a group setting. Highly skilled at prioritizing tasks and collaborating with people of various personalities. Outstanding communicator with exceptional leadership, customer service, and conflict resolution skills. Detail-oriented Hardworking Mentoring and training others in best practices has been a part of history. In the most difficult situations, focused and committed with a calm demeanor.
Overview
12
12
years of professional experience
Work History
Crisis specialist
Judge Rotenberg Educational Center
Canton, MA
02.2014 - 11.2018
- Provided quality mental health in accordance with resident care policies and procedures.
- Worked as part of team to ensure proper care of body mechanics and safety of patient.
- Escorted clients on outings and trips to local parks and zoos.
- Charted and recorded information in client files.
- Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
- Quickly responded to crisis situations when severe mental health and behavioral issues arose.
- Documented all patient information including service plans, treatment reports and progress notes.
Residential Counselor
The Home for Little Wanderers
Plymouth, Massachusetts
10.2018 - 11.2020
- Responsible for overseeing day-to-day activities, which included care and safety of the residents under my care
- Monitoring the attitude and mental behavior of each client and also holding weekly meetings to address any client needs and concerns.
- Documented all patient information.
- Provided continuous therapeutic support including crisis intervention/prevention
- Organized, supervised, and encouraged client participation in social, educational, and recreational activities.
Private Security Guard
Block Security
Brockton, MA
02.2018 - Current
- Secures premises and personnel by patrolling property, monitoring
- Escorting rowdy clients off premises
- Communicated with team members to ensure safety rules and procedures
- Ensuring the safety of customers by maintaining a secure environment, such as performing pat downs for weapons or scanning bags for illicit substances
Recovery Specialist
Bedrock Recovery Center
Canton, MA
11.2020 - 10.2021
- Help clients determine a meaningful recovery plan with the goal of becoming self-sufficient
- Often facilitate group sessions about recovery from addiction
- Document client progress
- Searches client belongings on admission and at discharge, or as otherwise directed by supervisor
- Observes and supervises buildings and grounds
Direct Support Staff
West Bay RI
Warwick, RI
08.2022 - Current
- Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
- Entrusted with handling confidential and sensitive situations in a professional capacity.
- Identified specific needs and provided the highest level of care for the patient's well-being.
- Maintained a clean and well-organized environment to promote client happiness and safety.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
- Worked to improve the patient's outlook and daily living through compassionate care.
- Made appointments for clients and accompanied them to them.
- Kept track of my clients' progress and reported any necessary changes.
- Established a strong and trusting rapport with each client in order to provide the best possible care and assistance.
- Motivated
- Helped disabled people gain independence while keeping a close eye on their safety at all times.
Behavioral Health Specialist
Bradley Hospitall
1011 Veterans Memorial Pkwy East Providence, RI 02
12.2022 - 02.2026
- Collaborated with interdisciplinary teams to enhance patient care and program effectiveness.
- Conducted assessments to identify behavioral health needs and develop appropriate interventions.
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Assisted clients in developing social skills through structured activities and community engagement.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
High School - undefined
Hallandale High School
Hallandale Beach, FL01.2013
Skills
- Proved patience and self-discipline
- Relationship and team building
- Conflict resolution
- Exceptional problem solver
- Excellent verbal communication abilities
- Integrity
- Meeting deadlines
- Cultural awareness and sensitivity
- First Aid and CPR
- Test management
- Teamwork
- Safety care trained
Timeline
Behavioral Health Specialist
Bradley Hospitall
12.2022 - 02.2026
Direct Support Staff
West Bay RI
08.2022 - Current
Recovery Specialist
Bedrock Recovery Center
11.2020 - 10.2021
Residential Counselor
The Home for Little Wanderers
10.2018 - 11.2020
Private Security Guard
Block Security
02.2018 - Current
Crisis specialist
Judge Rotenberg Educational Center
02.2014 - 11.2018
High School - undefined
Hallandale High School