Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Junior Vallon Andre

Pawtucket

Summary

Dynamic professional with a proven track record at Walmart, excelling in operations management and team leadership. Recognized for enhancing customer satisfaction and boosting team productivity through strategic planning and effective communication. Skilled in process improvement and staff development, fostering a motivated workforce dedicated to achieving organizational goals.

Overview

13
13
years of professional experience

Work History

Supervisor

Walmart
05.2024 - 08.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Independent Contractor

Valencia Transportation & Services
02.2018 - 03.2023
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Community Leader

ACCESS-PF
06.2013 - 03.2016
  • Managed budgets for multiple large-scale events while ensuring their timely execution.
  • Supported students through active listening and advocacy.
  • Introduced cultural awareness initiatives into existing programs which bolstered understanding among different ethnic groups residing together.
  • Fostered a sense of belonging within the community through regular communication and outreach efforts.

Quality Control Supervisor

SISALCO .SA
07.2011 - 07.2012
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.

Education

Bachelor of Science - Business Administration

Columbia Southern University
Orange Beach, AL
06.2023

Associate of Applied Science - QUALITY CONTROL

SUNY Broome Community College
Binghamton, NY
06.2011

Skills

  • Training and mentoring
  • Goal-oriented
  • Staff management
  • Employee Motivation
  • Inventory Control
  • Strategic Planning
  • Complex Problem-Solving
  • Staff Development
  • Staff Discipline
  • Process Improvement
  • Operations Management
  • Process Monitoring and Improvement
  • Schedule development
  • Business Administration
  • Waste Reduction
  • Data Analytics
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking Abilities
  • Multitasking
  • Time Management
  • Attention to Detail
  • Excellent Communication
  • Decision-Making
  • Effective Communication
  • Organizational Skills
  • Analytical Thinking
  • Team building
  • Self Motivation
  • Relationship Building
  • Reliability
  • Task Prioritization
  • Project Planning
  • Improvement plan knowledge
  • Data Analysis
  • Problem-solving aptitude
  • Process Analysis
  • Logistics Coordination
  • Goal Setting

Languages

English, Haitian Creole, French

Timeline

Supervisor

Walmart
05.2024 - 08.2024

Independent Contractor

Valencia Transportation & Services
02.2018 - 03.2023

Community Leader

ACCESS-PF
06.2013 - 03.2016

Quality Control Supervisor

SISALCO .SA
07.2011 - 07.2012

Bachelor of Science - Business Administration

Columbia Southern University

Associate of Applied Science - QUALITY CONTROL

SUNY Broome Community College