BRITTNEY FASON
Summary
Behavioral health professional with extensive experience in crisis intervention, risk assessment, and care coordination across healthcare and justice systems. Demonstrated ability to assess complex psychosocial needs, develop safety plans, document clinical risk, and coordinate community-based services. Master’s in Rehabilitation Counseling; seeking higher-impact roles in care coordination, utilization review, or behavioral health operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crisis Care Consultant
Centerstone – 988 Crisis Lifeline
06.2024 - Current
- Provide real-time crisis intervention and risk assessment for individuals experiencing acute emotional or psychiatric crises via 988 calls.
- Conduct comprehensive evaluations to determine immediate safety risk and develop individualized safety plans.
- Coordinate referrals to emergency services, community resources, and follow-up care to ensure continuity of support.
- Maintain accurate, compliant documentation to support clinical decision-making and program reporting.
- Collaborate with interdisciplinary teams, including mental health professionals and emergency responders, to manage high-risk situations.
Crisis Specialist
Elevance Health
06.2022 - 05.2024
- Conducted comprehensive behavioral health risk assessments for individuals experiencing acute emotional or psychiatric crises.
- Evaluated suicide and safety risk using structured clinical protocols to determine appropriate intervention levels.
- Developed and documented individualized safety plans to reduce risk and support stabilization.
- Coordinated referrals to community-based services, emergency resources, and follow-up care.
- Maintained detailed, compliant documentation to support clinical decision-making and continuity of care.
- Collaborated with multidisciplinary teams to ensure timely and appropriate interventions.
Crisis Specialist
Rocky Mountain Crisis Partners
11.2020 - 01.2021
- Responded to crisis calls and electronic communications from individuals, families, law enforcement, and community partners.
- Assessed behavioral health risk and recommended intervention strategies during active crises.
- Provided crisis de-escalation, mediation, and stabilization support.
- Delivered referrals and coordinated access to behavioral health and community resources.
Juvenile Intake Probation Officer
Juvenile Assessment Center
12.2019 - 04.2020
- Conducted intake assessments and explained legal processes, charges, and release options to youth and families.
- Analyzed case information and prepared recommendations used in court proceedings.
- Produced accurate documentation while handling confidential and legally protected information.
- Collaborated with justice system partners to support compliance and case outcomes.
Probation Assistant
Juvenile Assessment Center
05.2019 - 07.2019
Education
Master of Science - Rehabilitation Counseling & Disability Sciences
University of South Florida
Tampa, FL08.2025
Bachelor of Science - Legal Studies & Criminal Justice
Florida Gulf Coast University
Fort Myers, FL12-2019
Skills
- Behavioral Health Risk Assessment
- Crisis Intervention & De-escalation
- Safety Planning & Risk Mitigation
- Care Coordination & Resource Navigation
- Psychosocial & Needs Assessment
- Clinical Documentation & Compliance
- Utilization Support & Service Planning
- Interdisciplinary Collaboration
- Client Advocacy & Stabilization
- Confidential Information Management
Certification
- Certified Rehabilitation Counselor (CRC) - Expected March 2026
Timeline
Crisis Care Consultant
Centerstone – 988 Crisis Lifeline
06.2024 - Current
Crisis Specialist
Elevance Health
06.2022 - 05.2024
Crisis Specialist
Rocky Mountain Crisis Partners
11.2020 - 01.2021
Juvenile Intake Probation Officer
Juvenile Assessment Center
12.2019 - 04.2020
Probation Assistant
Juvenile Assessment Center
05.2019 - 07.2019
Master of Science - Rehabilitation Counseling & Disability Sciences
University of South Florida
Bachelor of Science - Legal Studies & Criminal Justice
Florida Gulf Coast University