Brittney Feldman

• Monitored vital signs of patients under care.
• Assisted patients with daily tasks such as bathing, dressing, and grooming.
• Recorded patient conditions and vital signs before and after medical operations.
• Answered patient call signals, signal lights or intercom systems to determine patient needs.
• Changed soiled bed linens, drapes and cubicle curtains.
• Restrained patients to prevent violence or injury while assisting physicians or nurses to administer treatments.
• Changed bed linens, drapes or cubicle curtains.

• Communicated information to patients regarding requirements for appointments and test preparation.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Organized custodial closets to easily find equipment and supplies.
• Read and followed company, customer and safety rules, policies and procedures.
• Completed sweeping and vacuuming, glass cleaning and trash collecting.

• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Gathered and emptied trash cans and disposed of bags.
• Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
• Stocked, sanitized, cleaned and inspected restrooms.

• Cleaned homes following specific and detailed protocols and requests.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
• Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.

Compile,sort, and verify the accuracy of data before it is entered

Store completed documents in appropriate locations

Locate and correct data entry errors, or report them to supervisors

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• called customers with delinquent accounts to get accounts in better standing
• Documented conversations with customers
• Upheld strict quality control policies and procedures during customer interactions.