Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Frank

Salisbury,MD

Summary

Detail-oriented CPhT with expertise in medication management and inventory control. Proven track record in ensuring compliance with regulatory standards while delivering exceptional customer service. Skilled in processing electronic prescriptions and managing insurance claims, enhancing overall pharmacy efficiency.

Overview

16
16
years of professional experience

Work History

CPhT

Delmarva Pharmacy
01.2022 - Current
  • Receive, count, measure, mix, and label medications accurately under pharmacist supervision.
  • Stock and organize medications and supplies, monitor stock levels, and manage inventory.
  • Greet patients, answer questions, and provide information on over-the-counter products.
  • Process prescriptions electronically and maintain patient profiles and prescription files.
  • Handle customer payments and resolve billing issues with insurance claims.
  • Adhere to HIPAA, FDA, and DEA regulations, ensuring cleanliness and safety of pharmacy.

CPhT/Purchasing Manager

Omnicare of Salisbury
06.2011 - 12.2021

Accurately fill and organize medication orders for residents, manage scheduled fills, and ensure timely delivery to long-term care facilities.

Prepare medications in compliance packaging, such as blister packs, to ensure patient adherence and safety.

Maintain drug inventory levels, process returns, verify received goods against purchase orders, and manage outdated medications.

Effectively communicate with nursing home and facility staff to coordinate medication needs, address changes, and answer questions.

Monitor and control inventory levels, ensuring optimal stock to meet demand and prevent shortages or overstock situations.

Forecast future supply needs by analyzing sales data, identifying slow-moving or fast-moving items, and coordinating timely reorders with suppliers.

Establish and maintain relationships with vendors, manage supplier issues, and ensure timely delivery of goods.

Manage drug recalls and quarantines, and ensure that all inventory practices comply with relevant pharmacy laws and regulations.

Conduct regular physical inventory audits, verify stock levels, and ensure the accuracy of inventory records within the management system.

Implement and maintain proper storage practices, including temperature control and First-Expiry, First-Out (FEFO) systems, to preserve drug quality and prevent waste.

Analyze inventory data to improve stock efficiency, report on inventory levels and operational performance, and provide recommendations to management.

Develop strategies and implement procedures to reduce operational, storage, and distribution costs associated with inventory.

Proactively identify potential issues, such as near-expiry or damaged items, and communicate them to relevant parties.

CPhT

Apple Discount Drugs
04.2009 - 06.2011
  • Thrived in fast-paced environments through effective collaboration and independent work.
  • Demonstrated rapid adaptation to new situations and concepts.
  • Exhibited strong verbal and written communication skills.
  • Provided support and guidance within team settings to enhance productivity.
  • Maintained a respectful and friendly demeanor while assisting colleagues.
  • Displayed self-motivation with a commitment to personal accountability.
  • Efficiently managed time, consistently completing tasks by deadlines.
  • Worked flexible hours, including nights, weekends, and holidays, to meet operational needs.

Education

High School Diploma -

Wicomico High School
Salisbury, MD
2006

Skills

  • Inventory management
  • Electronic prescription processing
  • Attention to detail
  • Medication oversight
  • Patient communication
  • Regulatory compliance
  • Billing resolution
  • Organizational skills
  • Customer service
  • Team collaboration

Timeline

CPhT

Delmarva Pharmacy
01.2022 - Current

CPhT/Purchasing Manager

Omnicare of Salisbury
06.2011 - 12.2021

CPhT

Apple Discount Drugs
04.2009 - 06.2011

High School Diploma -

Wicomico High School
Brittney Frank