Tracy Garcia
Strawberry Plains,TN
Summary
Dynamic Certified Pharmacy Technician with proven expertise at Food City Pharmacy, excelling in medication dispensing and patient counseling. Recognized for meticulous attention to detail and effective problem-solving skills, ensuring compliance with HIPAA regulations and optimizing workflow. Committed to enhancing patient care through exceptional customer service and efficient prescription management.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
CPhT
Food City Pharmacy
Knoxville, TN
12.2007 - Current
- Processed prescription orders accurately and efficiently in fast-paced pharmacy environment.
- Assisted pharmacists in patient consultations, providing medication information and addressing inquiries.
- Maintained inventory levels by organizing stock and conducting regular audits of pharmaceutical supplies.
- Operated pharmacy software for prescription management, ensuring compliance with regulatory standards.
Education
High School Diploma - Medical Informatics
St Lucie West Centennial High
Port St. Lucie 05.2002
Skills
Data entry
Attention to detail
Problem-solving skills
Customer service
Insurance billing
HIPAA regulations
Medication dispensing
Team collaboration
Filling prescriptions
Manual and automated medication dispensing
Pharmaceutical calculations
Workflow optimization
Prescription interpretation
Pharmacist support
Drug storage procedures
Pharmacy and customer records management
Patient confidentiality
Insurance verification
Pharmacy law compliance
Advanced math skills
Inventory management
HIPAA
Regulatory compliance
Updating medication histories
Staff development
Drug inventory control
Sterile technique
New hire onboarding
Dosage form preparation
Prescription verification
Prescription management
Patient counseling
Intravenous admixture preparation
Pharmacology expertise
Drug utilization review
Time management
Multitasking and organization
Empathy and patience
Verbal and written communication
Medication preparation
Equipment operation
Record keeping
Drug classification
Billing and coding
Pharmacy operations
FDA compliance
Troubleshooting malfunctioning equipment
Refill requests
Insurance confirmation
Proper labeling
Point of sale systems proficiency
Stocking medications
Patient paperwork
Drug security
Medication safety protocols
FDA and HIPAA compliance
Quality assurance and control
Medication storage
Prescription labeling
Proper labeling procedures
Confidentiality and HIPAA
Interpreting and processing medication orders
Answering customer questions
Drug safety
Supply restocking
Drug inventory management
Healthcare regulations
Operations support
Processing payments
Stocking shelves
Receiving incoming supplies
Medication labels
Prescription filling
Medicare and medicaid process
Medication therapy management
Order verification
FDA drug safety guidelines
OTC recommendations
Interpreting orders
Patient education and counseling
Verifying orders
Secure storage of medications
Record preparation
Pharmacology
Insurance reconciliation
Attendance oversight
Resolving customer issues
Supporting pharmacy operations
Billing support
Labeling prescriptions
Ordering and stocking medications
Certified pharmacy technician (cpht)
Prioritization and organization
HIPAA compliance
Cash register operations
Relationship building
Medication storage and labeling
Insurance processing
Accomplishments
2 years as Emplyee of the month. Excellent customer service.
Certification
Certified Pharmacy Tech. And currently being certified is Immunizations.
Additional Information
Hard working.
Timeline
CPhT
Food City Pharmacy
12.2007 - Current
High School Diploma - Medical Informatics
St Lucie West Centennial High