Brooke Vernile

RX fill, inventory management, cashiering and customer service

RX Fill, inventory maintenance, cashiering, and customer service.

• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Reviewed and verified customer information and insurance provider information.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Assisted in preparation, distribution, and storage of pharmaceuticals.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Assisted in preparation, distribution, and storage of pharmaceuticals.
• Communicated directly with doctors offices via telephone, fax, and email.
  
• Cashiering
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Set up and modified patient profiles on in-house system to include current information such as medications and insurance details.

• Collected co-payments or full payments from customers.
• Reviewed and verified customer information and insurance provider information.
• Assisted with filling of over 200 prescriptions daily.
• Supported pharmacists with day-to-day activities and pharmacy office management functions.