Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Gonsiorek

Tonawanda,New York

Summary

I strive to accomplish any goals in which im given. I have a constant need to learn and grow with those around me. I stand ready to dedicate myself to my work and to other who will depend on me. I strive to provide exemplary work ethic and attitude every day. As a part of a team i am dedicated to the preservation of daily activities, and will continue to share that passion on any work site. I have had many years to learn what is proper and what is not so that i can provide the best services available. Though i have a lot left to learn, i am excited for what the future may bring.

Overview

6
6
years of professional experience

Work History

Carry Out Café Attendant

Tops Friendly Markets
08.2018 - 08.2019
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting.
  • Reduced wait times for customers by quickly processing orders and payments with accuracy.
  • Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
  • Collaborated with team members to optimize workflow and ensure smooth daily operations.
  • Assisted in inventory management, replenishing supplies as needed to avoid shortages or waste.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain positive relationships.
  • Contributed to increased sales by upselling menu items and suggesting promotions or specials whenever appropriate.
  • Received consistently positive feedback from customers on attentive service and product knowledge.
  • Adhered to food safety regulations, ensuring all products were stored at correct temperatures and handled appropriately during preparation.

Carry Out Café

Tops Friendly Markets
09.2016 - 07.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Prepared sandwiches, soups, salads and beverages using grill, microwave and steam tables to promote fresh and quality products.
  • Checked proper temperature of food to maintain food safety standards and reduce illness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Dog Sitter

Self Employed
01.2014 - 01.2018
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Ensured dogs'' well-being by adhering to specific dietary restrictions and administering medications as required.
  • Maintained a safe environment for the dogs by regularly inspecting the premises and removing any potential hazards.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.

Education

No Degree - Animal Grooming

Wallace D. Ormsby Educational Center
East Aurora, NY

High School Diploma -

East Aurora High School
East Aurora, NY
06.2016

Skills

  • Upselling
  • Food Service
  • Beverage Preparation
  • Team Coordination
  • Customer service excellence
  • Problem-solving abilities
  • Reliability
  • Multitasking capabilities
  • Order management
  • Conflict resolution
  • Interpersonal skills
  • Menu memorization
  • Adaptability
  • Food safety knowledge
  • Time management
  • Organizational skills
  • Attention to detail
  • Cleanliness maintenance
  • Food presentation
  • Customer Assistance
  • Product Knowledge
  • Cleanliness and Sanitation
  • Phone Orders
  • Kitchen Support
  • Food Portioning
  • DoorDash Familiarity

Timeline

Carry Out Café Attendant

Tops Friendly Markets
08.2018 - 08.2019

Carry Out Café

Tops Friendly Markets
09.2016 - 07.2018

Dog Sitter

Self Employed
01.2014 - 01.2018

No Degree - Animal Grooming

Wallace D. Ormsby Educational Center

High School Diploma -

East Aurora High School

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Brittney Gonsiorek