Brittney Hatfield
Inez,KY
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Tri County Animal clinic
Louisa, Ky
2020 - 2021
- Receptionist checked in and out patients with their animals medication refill
- Handled appointment scheduling using clinic management software for optimal workflow.
- Managed front desk operations, greeting clients and directing them to appropriate services.
Special needs assistant
Eden Elementary
Inez, KY
09.2022 - Current
- Special needs assistant in head start work 1 on 1 with my student to help learn the basics of numbers, colors and letters.
- Currently now only a sub working as needed
- Implemented individualized support plans to enhance student learning experiences.
- Assisted students with special needs in daily activities and academic tasks.
Receptionist
Three rivers immediate care
Louisa, Ky
08.2021 - 09.2022
- Still at this location my skills here are working generously with the public on checking in and out rescheduling patients, requesting patient refills, collecting co-payments, and nightly drops.
- Assisted in maintaining accurate patient records and processing billing information.
- Provided exceptional customer service, addressing client inquiries and concerns effectively.
Waitress
Giovanni’s
Inez, Ky
01.2018 - 01.2019
- Took orders, served, ran register worked closely with money and paperwork of the evenings
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
CNA
JJ Jordan’s
Louisa, Ky
01.2017 - 01.2018
- Working closely with the patients and their care was number one priority made sure they were clean dressed fed changed and showered as needed.
- Provided direct patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff with medical procedures and documentation to enhance patient outcomes.
Education
Diploma -
Lawrence County High School
Louisa, ky01.2015
Skills
- Some of my skills consist of working well with others, and also in a very busy and fast paced environment, very good at multitasking and work well under pressure Out going and great with people
- Organization skills
- Time management
- Telephone skills
- Data entry
Languages
English
Full Professional
Timeline
Special needs assistant
Eden Elementary
09.2022 - Current
Receptionist
Three rivers immediate care
08.2021 - 09.2022
Waitress
Giovanni’s
01.2018 - 01.2019
CNA
JJ Jordan’s
01.2017 - 01.2018
Receptionist
Tri County Animal clinic
2020 - 2021
Diploma -
Lawrence County High School