Brittney Heller
Allentown,PA
Overview
15
15
years of professional experience
Work History
Order Selector
Aldi
Saucon Valley, Pa
08.2023 - Current
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Developed new employees to understand the Aldi way and train them on selecting process as well as safety.
Machine Operator
Ingram Content Group LSI
09.2021 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Deli Team Leader
Wegmans Food Markets
Allentown, PA
09.2017 - 09.2021
- Managed contribution through efficient labor scheduling, sales projections, inventory management and shrink reduction resulting in positive gross profit
- Implemented processes to build structure with high standards food safety practices, leading the department to consistent passing food safety assessment scores
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Nature Market Manager
Wegmans Food Markets
Malvern, PA
09.2016 - 09.2017
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Established simplification organization in the the department and backroom to increase workflow fluidity.
- Decreased shrink by introducing date rotation schedule, shrink logs, and monitored orders in all areas of the department.
- Developed employees through performance feedback and individual growth discussions.
Service Team Leader
Wegmans Food Markets, Inc
Concordville & Nazareth
09.2015 - 09.2017
- Monitored team performance and provided constructive feedback to develope skill sets in team members.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Improved customer satisfaction by implementing efficient service strategies and streamlining team workflows.
Seafood Team Leader
Wegmans Food Markets, Inc
Allentown
08.2012 - 09.2015
- Created hospitable shopping experience by merchandising and stocking products and specialty items.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Customer Service Associate
Wegmans Food Markets, Inc
06.2010 - 08.2012
- Attend to customers and fulfill order requests.
Skills
- Organization
- Teamwork and collaboration
- Problem-solving
- Time Management
Timeline
Order Selector
Aldi
08.2023 - Current
Machine Operator
Ingram Content Group LSI
09.2021 - Current
Deli Team Leader
Wegmans Food Markets
09.2017 - 09.2021
Nature Market Manager
Wegmans Food Markets
09.2016 - 09.2017
Service Team Leader
Wegmans Food Markets, Inc
09.2015 - 09.2017
Seafood Team Leader
Wegmans Food Markets, Inc
08.2012 - 09.2015
Customer Service Associate
Wegmans Food Markets, Inc
06.2010 - 08.2012