BRITTNEY HERRERA
Coastal Collective
SHINGLE SPRINGS,US
11
years of professional experience
Ambitious, creative and a multi-passionate with an open mind and a desire to take on new challenges while building meaningful connections. An energetic, organized and compassionate person, who has worked in high stress environments and can handle many tasks at once with accuracy and dignity. Understanding and providing the ins and outs of the basic needs people have or encounter. Passionate about brand building. Known for blending creativity with organization to deliver impactful results all while serving a great customer service, and time management experience. Devoted to giving everyone I encounter a positive and memorable experience. Seeking opportunities to apply my skills in dynamic, innovative environments.
Work History
Wine Bartender
7 Months- Managed inventory, ensuring optimal stock levels of wines and spirits for seamless operations.
- Collaborated with management to develop seasonal drink menus reflecting current trends.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Provided exceptional customer service by engaging patrons and addressing inquiries promptly.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
SMALL BUSINESS OWNER
5 Years 7 Months- Cultivated loyal customer base by providing excellent customer service.
- Advised customers on style and the latest fashion trends.
- Devised pricing strategies based on company policies and promotional considerations.
- Protected inventory using established security techniques.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Resolved issues quickly through meticulous research and quick decision-making.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Conferred with customers to understand needs and finalize purchase orders.
- Kept up-to-date on regulatory changes affecting business operations.
LEAD / TASTING ROOM MANAGER
1 Year 9 Months- Received my WESET level 1 in Napa
- Lead guests through wine tasting experience and history of the vineyard / winery
- Pairing wine with food
- Wine sales
- Leadership skills, mentoring, training a team or new hires
- Problem solving
- People satisfaction
- Inventory management
- Social media / emailing / scheduling reservations and large parties
- Creative solutions to satisfy customer needs
- Collaborating in planning and running events
- Handle inquiries
- Knowledge in wine
- Communication skills
- Ability to take initiative and work independently and with others
- Maintaining appearance and cleanliness of facility
- Stocking of wine and retail items
PUBLISHER ASSISTANT
1 Year- Assisting with editorial tasks, such as proofreading and fact checking articles.
- Coordinating with the writers, photographers, and designers to ensure timely submission of content ads.
- Managing and organizing the magazine’s editorial calendar and deadlines.
- Conducting research and gathering information for articles and features.
- Assisting in the coordination of photo shoots and interviews with new clients.
- Collaborating with the editorial team to brainstorm and develop new content ideas.
- Assisting with the production and layout of the magazine.
- Managing subscriptions and handling customers inquiries.
- Maintaining social media management and online content promotion.
- Providing general administrative support to the publisher and editorial team.
CNAA POST PARTUM & NEWBORNS
4 Years 3 Months- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Answered patient call signals and signal lights to determine patients’ needs.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Supplied, collected and emptied patient bed pans/foleys on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Drawn patients and infants blood
- Assisted moms with newborn help, changing diapers, feeding, bathing, etc.
Education
Assoc. of Arts - Fashion Design, Business Marketing
Certified Nursing Assistant - American Heart Association (BLS), Certificate of Completion (Nurse Aide and Orderly Articulated) Basic Healthcare Worker
High School Diploma
Cosmetology
- Currently enrolled here
- Start date October 5th (planning to go part time)
Skills
Planning & Organizing
Critical Thinking
Data Management
First Aid/CPR
Conflict Resolution
Team Management
Training & Development
Problem Resolution
Flexible Schedule
Good Work Ethic
Team Building
Active Listening
Organizational Skills
Customer Service
People Skills
Friendly
Positive Attitude
Reliable & Trustworthy
Computer Skills
Decision Making
Planning and Execution
Focus and Follow-Through
Problem Anticipation and Resolution
Goal Setting
Record Organization and Management
Mathematical Calculation and Reasoning
Empathy
Adaptability
Strong communication
Wine Expertise WSET level 1 (Skillful)
Event Coordination
Timeline
Wine Bartender
Barrel and Bliss Wine Bar
01.2026 - CurrentRead More
LEAD / TASTING ROOM MANAGER
Casino Mine Ranch Winery
01.2024 - 10.2025Read More
PUBLISHER ASSISTANT
Folsom City Lifestyle Magazine
01.2023 - 01.2024Read More
SMALL BUSINESS OWNER
Coastal Collective
01.2021 - CurrentRead More
CNAA POST PARTUM & NEWBORNS
Lee Health System
03.2015 - 06.2019Read More
Ida S. Baker High School
High School Diploma
Read More
Cape Coral Technical College
Certified Nursing Assistant from American Heart Association (BLS), Certificate of Completion (Nurse Aide and Orderly Articulated) Basic Healthcare Worker
Read More
Sierra College
Assoc. of Arts from Fashion Design, Business Marketing
Read More
Citrus Heights Beauty School
Cosmetology
Read More