Brittney Hinkle
Portland
Summary
Dynamic and detail-oriented professional with experience at Frito-Lay, excelling in picking accuracy and warehouse safety. Proven ability to enhance operational efficiency through self-motivation and disciplined work habits. Recognized for maintaining high standards in packaging and labeling while ensuring customer satisfaction through effective communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Bulk Order Filler
Frito-Lay
03.2023 - 06.2023
- Performed general physical activities in a warehouse; loading, unloading, sorting, and moving products and materials manually.
- Filled and completed order receipts, and assembled orders in shipping containers.
- Ensured that the item that was packed with the right product SKU and description.
- Pulled customer orders and loaded on delivery trucks or staged them in various locations for shipment.
- Performed basic janitorial or maintenance tasks to keep the warehouse maintained and safe for customers and employees.
- Responsible for picking and packing orders.
Customer Service Representative
Dennis Uniform
04.2022 - 02.2023
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Provided product knowledge and support, ensuring customers made informed purchase decisions.
- Processed orders accurately, maintaining high levels of consistency in order fulfillment.
- Assisted in training new team members on customer service protocols and systems.
- Resolved customer’s issues and complaints.
- Handled online orders and credit card transactions.
Receptionist
Cindy 2nd Skins
12.2017 - 12.2021
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
- Prepared, compiled and filed documents as well as reports presented to various parties
- Maintained office supplies and inventory by checking stocks and placing orders
- Received and routed incoming calls and correspondence to promote timely communication
- Greeted customers warmly and genuinely
- Answered incoming calls, took messages and wrote up work orders
- Faxed, copied, and scanned documents
- Helped with all questions and complaints
- Took payments
On-Site Supervisor
BNT Painting And Power Washing
03.2017 - 11.2017
- Managed preparation of work sites and planning of jobs for facilities, including doing bids
- Assigned duties to each employee based upon his or her skills set and monitored progress daily
- Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements
- Reported to supervisors weekly regarding project progress, site problems and labor status
- Went door to door to provide potential customers with a bid for their house to be power washed and painted
Crew Member
McDonald's
08.2014 - 10.2016
- Took drive thru orders and payments.
- Completed all food prep for grill team.
- Cleaned and closed front lobby, including bathrooms.
- Closed as back cash closer every night.
- Washed all dishes and cooking equipment, fry station, grill vents, etc.
Education
High School Diploma -
Lower Columbia College
LongviewSkills
- Picking accuracy
- Warehouse safety
- Stock replenishment
- Packaging and labeling
- Self-motivated and disciplined
- Attention to detail
Timeline
Bulk Order Filler
Frito-Lay
03.2023 - 06.2023
Customer Service Representative
Dennis Uniform
04.2022 - 02.2023
Receptionist
Cindy 2nd Skins
12.2017 - 12.2021
On-Site Supervisor
BNT Painting And Power Washing
03.2017 - 11.2017
Crew Member
McDonald's
08.2014 - 10.2016
High School Diploma -
Lower Columbia College