Charles Moore
Memphis,TN
Summary
Accomplished professional with a diverse background spanning security, logistics, and coaching, notably at Ford Motor Company. Excelled in strategic planning and team leadership, enhancing operational efficiency and team performance. Skilled in surveillance techniques and crisis management, achieving significant improvements in safety and productivity. Demonstrates exceptional picking accuracy and a results-driven approach to surpassing objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bulk Order Filler
Ford Motor Company
Memphis, TN
04.2024 - Current
- Prioritized urgent orders, ensuring expedited processing for time-sensitive shipments.
- Operated scanners to pick proper orders.
- Pulled warehouse items from shelves based on number, size, quantity and quality requirements.
- Tug Operator
- Pulled orders quickly to maintain demanding productivity goals.
Private Security Officer
Collective Music Group
Los Angeles, CA
09.2021 - Current
- Conducted comprehensive security assessments, identifying potential risks and recommending appropriate countermeasures.
- Assisted in emergency situations, coordinating evacuations and providing first aid when necessary.
- Upgraded security measures by staying current on industry trends, technologies, risks, strategies.
- Managed access control systems to ensure only authorized individuals entered restricted areas within the facility or grounds.
- Established strong relationships with clients, ensuring clear communication channels for addressing concerns or issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Fugitive Recovery Agent
State of Tennessee
Memphis, TN
03.2021 - 12.2024
- Conducted interviews with friends, family members, and associates of subjects to gather critical information about their whereabouts or intentions.
- Executed arrest warrants in accordance with state laws, ensuring all actions were legally compliant and minimized liability risks for employers.
- Ensured the safety of team members during operations, implementing best practices for communication, teamwork, and situational awareness while in the field.
- Developed customized strategies for each case based on individual circumstances, adjusting tactics as needed to increase likelihood of success while minimizing risks involved in recovery process.
Parks Maintenance Worker
City of Southaven Parks Department
Southhaven, MS
06.2023 - 04.2024
- Kept grass, trees and landscaping beds in professional condition with regular care.
- Handled minor repairs on park equipment ensuring that all facilities function efficiently.
- Improved park aesthetics with meticulous attention to detail in litter removal and upkeep of benches, signs, and other infrastructure.
- Ensured timely completion of assigned tasks by adhering to schedule set by supervisors.
- Enhanced park visitor experience by maintaining clean and safe facilities, pathways, and recreational areas.
- Maintained athletic fields for area youth and adult leagues.
Head Boys Basketball Coach
Freedom Prep Charter School
Memphis, TN
10.2023 - 02.2024
- Coach Boys Basketball to the second most wins in school history
- Organized fundraising events to support team travel expenses, equipment upgrades, and facility improvements.
- Implemented advanced video analysis tools to review game footage for tactical adjustments and individual improvement opportunities.
- Improved team dynamics through effective communication, trust-building exercises, and conflict resolution strategies.
- Collaborated with assistant coaches for efficient practice planning and progress monitoring of players.
Assistant Girls Varsity Basketball Coach
Hilcrest High School
Memphis, TN
10.2023 - 01.2024
- Maintained open lines of communication with parents, addressing concerns or questions regarding their child''s participation in the sports program.
- Monitored student-athletes'' academic progress, offering support and guidance when needed to ensure eligibility requirements were met.
- Promoted a culture of sportsmanship by modeling respectful behavior towards opponents, officials, and teammates alike.
- Facilitated goal-setting discussions among team members, encouraging personal accountability for achieving individual objectives tied to overall team success.
Basketball Trainer
Shoot 360
Collierville, TN
05.2021 - 11.2021
- Enhanced player performance by developing individualized training programs tailored to their specific needs and goals.
- Collaborated with coaching staff to design effective practice schedules focusing on skill development and refinement.
- Educated athletes on nutrition principles to optimize energy levels during practice or games while promoting overall health and wellbeing.
Security Supervisor
Global Security
Memphis, TN
06.2019 - 09.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Electrical Apprentice
Davis Electric & Systems
Memphis, TN
04.2018 - 12.2019
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
Customer Service Representative
Disney Call Center
Memphis, TN
09.2018 - 11.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Shipping and Receiving Clerk
Future Electronics Memphis Area Distribution Center
Southaven, MS
09.2016 - 09.2019
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Store Manager
Metro by T-Mobile
Memphis, TN
04.2016 - 12.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Diploma -
Gateway Christian School
Horn Lake, MS03.2012
Skills
- Picking accuracy
- Warehouse Safety
- Shipping procedures
- Loading and unloading
- Shipping and receiving
- First Aid Training
- Surveillance techniques
- Crisis Management
- Arrest procedures
- Skip Tracing
- Fugitive apprehension
- Strategic Planning
- Character Development
- Team Bonding
- Game Strategy Development
- Fundamentals teaching
- Team Leadership
- Staff Management
Certification
Tennessee Homeland Security Clearance
Timeline
Bulk Order Filler
Ford Motor Company
04.2024 - Current
Head Boys Basketball Coach
Freedom Prep Charter School
10.2023 - 02.2024
Assistant Girls Varsity Basketball Coach
Hilcrest High School
10.2023 - 01.2024
Parks Maintenance Worker
City of Southaven Parks Department
06.2023 - 04.2024
Private Security Officer
Collective Music Group
09.2021 - Current
Basketball Trainer
Shoot 360
05.2021 - 11.2021
Fugitive Recovery Agent
State of Tennessee
03.2021 - 12.2024
Security Supervisor
Global Security
06.2019 - 09.2021
Customer Service Representative
Disney Call Center
09.2018 - 11.2019
Electrical Apprentice
Davis Electric & Systems
04.2018 - 12.2019
Shipping and Receiving Clerk
Future Electronics Memphis Area Distribution Center
09.2016 - 09.2019
Store Manager
Metro by T-Mobile
04.2016 - 12.2018
Diploma -
Gateway Christian School