Brittney Lehr
Waterloo,IA
Summary
Dynamic Department Head at Milroys Tuxedos with a proven track record in operational planning and team leadership. Expert in training and mentoring staff, enhancing workflow efficiency, and ensuring quality control. Committed to fostering strong relationships and delivering exceptional customer service while managing inventory and order processing effectively.
Overview
2
2
years of professional experience
Work History
Department Head
Milroys Tuxedos
Waterloo, IA
09.2023 - 12.2025
Prepared and inspected outgoing orders for accounts.
Processed and verified returned orders upon receipt.
Conducted quality control checks on returned items to ensure compliance with standards.
Contributed to team efficiency by offering assistance as required.
Conducted comprehensive training for new employees.
Managed system inventory by adding and removing items.
Performed annual inventory checks on all stock.
Education
No Degree - Medical Assisting
Kaplan University
Cedar Falls, IASkills
Operational planning
Assignment delegation
Training coordination
Staff development
Team leadership
Employee management
Task delegation
Strategies and goals
Operations
Workflow coordination
Customer service
Problem-solving
Decision-making
Customer engagement
Conflict de-escalation
Relationship building and management
Training and mentoring
Work planning and organization
Training and development
Team supervision
Motivational leadership
Order processing
Loss prevention
Department leadership
QC
Timeline
Department Head
Milroys Tuxedos
09.2023 - 12.2025
No Degree - Medical Assisting
Kaplan University