
Compassionate Nursing Home Health Aide with a proven track record at Ashford Gardens, excelling in resident care and safety. Skilled in monitoring vital signs and implementing infection control measures, while fostering dignity and respect. Recognized for effective communication and teamwork, ensuring a supportive environment for residents and families alike.
Provided professional and friendly customer service in person and by telephone.
• Responded to customer questions, concerns, and requests in a timely manner.
• Maintained accurate customer information and completed data-entry tasks.
• Assisted with resolving customer concerns while maintaining a positive attitude.
• Communicated clearly with customers, coworkers, and supervisors.
• Maintained organized records and followed company policies and procedures.
• Demonstrated strong listening, problem-solving, and interpersonal skills.
Provided compassionate assistance to residents with daily activities and personal-care needs.
• Assisted residents with mobility, positioning, and maintaining a safe environment.
• Monitored residents and reported changes in condition to appropriate healthcare staff.
• Communicated respectfully with residents, families, nurses, and other healthcare professionals.
• Followed infection-control and safety procedures and maintained resident dignity, privacy, and confidentiality.
• Documented and communicated relevant patient-care information accurately.