BRITTNEY MCDONALD
Summary
Community-focused professional with experience in marketing, financial services, and customer relations. Skilled in coordinating outreach programs, managing priorities, and building public relationships. Leverages organizational and leadership talents to enhance community engagement and drive development initiatives.
Overview
8
8
years of professional experience
Work History
Marketing Director
Chick-fil-A Restaurants
Arizona, United States
12.2024 - Current
- Led community outreach and marketing campaigns that increased brand visibility and fostered local partnerships.
- Planned and executed events and promotional activities that enhanced community engagement and strengthened relationships.
- Collaborated with leadership teams to reinforce core values of integrity, hospitality, and service excellence across all initiatives.
Optometric Assistant
Dixie Optical
Phenix City, AL
01.2022 - 11.2024
- Coordinated patient appointments, testing, and insurance processes, safeguarding confidentiality and streamlining service delivery.
- Delivered administrative and customer service support in fast-paced optical practice, enhancing patient experience.
- Ensured accurate recordkeeping and inventory management, contributing to effective client communication and operational efficiency.
Universal Banker
Truist Bank
Opelika, AL
06.2018 - 02.2021
- Processed client financial transactions while advising on personal and business banking needs to enhance customer satisfaction.
- Cultivated trust-based relationships with customers, ensuring compliance with financial protocols to maintain service integrity.
- Acknowledged for professionalism and reliability in delivering consistent, high-quality service that fostered customer loyalty.
Education
High School Diploma -
Smiths Station High School
Smiths Station, ALSkills
- Digital marketing strategy
- Strategic marketing
- High standards of service integrity
- Budget management
- Event planning
- Community engagement
- Leadership development
- Collaborative problem solving
- Digital marketing
Community Service
- Active volunteer at local church, leading and mentoring children in grades 3-6 through faith-based lessons and activities.
- Church and youth event volunteer, assisting with family outreach and community engagement initiatives.
- Active community member supporting neighborhood improvement and family-centered programs.
References
Available upon request.
Timeline
Marketing Director
Chick-fil-A Restaurants
12.2024 - Current
Optometric Assistant
Dixie Optical
01.2022 - 11.2024
Universal Banker
Truist Bank
06.2018 - 02.2021
High School Diploma -
Smiths Station High School