BRITTNEY MCFARLAND
Flint,Michigan
Summary
Committed and results-oriented professional dedicated to contributing to team objectives. Skilled in dental insurance verification, claim submission, payment posting, and patient account management. Seeking an opportunity to leverage skills in reducing outstanding balances and enhancing billing processes within dental offices.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Dental Biller /Independent Contractor
HR Control Solutions, LLC
01.2022 - 10.2024
- Contractor for CamCare Heath Corporation NJ.
- Dental Department
- Managed patient billing for a multi -provider practice using AthenaHealth software for claim submission, payment posting , and accounts receivable management.
- Processed and submitted claims to multiple carriers, with accurate coding ( ICD-10 and CDT).
- Reviewed remittance advice and EOBs to adjust claims , and resubmit if necessary.
- Reconciled payments from insurances
- Provided exceptional customer service to patients by addressing billing inquiries, explaining charges, and assisting with payment plans .
- Followed up on unpaid or denied claims and communicated with insurance carrier to resolve discrepancies.
- Posted payments received from insurance companies and patients to the appropriate accounts.
Dental Assistant
Family Dental Group
07.2023 - 07.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed numerous x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assist multiple dentists by performing four-handed dentistry and other chair-side duties.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Lead Dental Assistant W/ Expanded Functions
DentFirst
12.2018 - 01.2022
- Prepared for procedures and/or surgeries
- Assisted the Dentist during procedures (Fillings, Extractions, crown prep, and Endodontic treatment)
- Assisted hygienist when needed
- Recorded treatment information in patients records
- Fit crowns for adjustments
- Performed clerical work
- Managed assistants schedule
- Kept track of inventory/order supplies and instruments for office
- Processed lab bills
- Sterilization techniques
- Full FMX+ Panoramic x-rays
- Impression, model pouring
- Adjustments on permanent crowns.
Education
Dental Assistant Certificate -
Dental Careers Institute
Marietta , Ga11.2018
Diploma -
East Paulding High School
Dallas, GA05.2011
Skills
- Microsoft Office Suite (Word, Excel, and Powerpoint)
- Denticon and AthenaHealth Software
- Denials Management and Appeals
- Insurance Verification and Eligibility
- Knowledge of Managed Medicaid plans and Medicaid FQHC
- Payment posting and Reconciliation
- Dental Radiography
- Dental terminology knowledge
- Customer Service
Certification
- DANB Certified Dental Assistant (CDA)
- EFDA certification
- Radiography Certification
Timeline
Dental Assistant
Family Dental Group
07.2023 - 07.2024
Dental Biller /Independent Contractor
HR Control Solutions, LLC
01.2022 - 10.2024
Lead Dental Assistant W/ Expanded Functions
DentFirst
12.2018 - 01.2022
- DANB Certified Dental Assistant (CDA)
- EFDA certification
- Radiography Certification
Dental Assistant Certificate -
Dental Careers Institute
Diploma -
East Paulding High School
References
Upon request
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