Brittney Medina
South Lake Tahoe,CA
Summary
Goal-oriented and organized individual with ambition to keep learning. Dependable and prepared to take on challenges with enthusiasm.
Overview
7
7
years of professional experience
Work History
Sales Associate
TJ Maxx
2015 Lake Tahoe Blvd, South Lake Tahoe CA., 96150
06.2017 - 07.2018
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash and counting change.
- Issued receipts and processed refunds, credits or exchanges.
- Folded and arranged merchandise in attractive displays to drive sales.
- Offered each customer personal service to boost sales and customer satisfaction.
Teacher's Assistant
Step By Step Early Learning Center
981 Silver Dollar Avenue
08.2018 - 11.2021
- Collaborated with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
- Organized and cleaned classroom after activities by picking up toys and straightening up room.
- Taught children everyday skills and language.
- Stayed current on toy and child-related recalls and safety warnings.
Sales Associate
Sealed With A Kiss Boutique
1001 Heavenly Village Way #13, South Lake Tahoe CA
08.2022 - 01.2023
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Prepared large cash deposits with zero discrepancies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Call Center Specialist
Barton Healthcare System
1090 3rd St South Lake Tahoe CA.,96150
01.2022 - Current
- Enhanced office productivity by handling high volume of callers per day.
- Strictly followed HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Offered friendly and efficient service to patients, handled challenging situations with ease.
- Scheduled and confirmed appointments by handling incoming/ outbound calls
- Relayed messages from Doctor's to the patients in a timely manner.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Associate of Arts And Sciences - Psychology
Lake Tahoe Community College
South Lake Tahoe, CA06.2021
High School Diploma -
South Tahoe High School
South Lake Tahoe06.2019
Skills
- Teamwork and Collaboration
- Customer Service
- Analytical and Critical Thinking
- Organization and Time Management
- Planning and Coordination
- Flexible and Adaptable
Timeline
Sales Associate
Sealed With A Kiss Boutique
08.2022 - 01.2023
Call Center Specialist
Barton Healthcare System
01.2022 - Current
Teacher's Assistant
Step By Step Early Learning Center
08.2018 - 11.2021
Sales Associate
TJ Maxx
06.2017 - 07.2018
Associate of Arts And Sciences - Psychology
Lake Tahoe Community College
High School Diploma -
South Tahoe High School