Brittney Nicks
Cleveland,MS
Summary
Customer-focused Front of House Team Member with years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
FOH Team Member | Hostess| Server
Mario Giles 122 Restaurant
Cleveland, MS
10.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Welcomed guests warmly and organized seating arrangements to maximize flow and minimize wait times.
- Coordinated with team members to optimize operations during peak hours, ensuring smooth service.
- Resolved customer complaints professionally, providing effective solutions to enhance satisfaction.
- Handled cash transactions and processed payments accurately.
- Learned menu items and answered customer inquiries about food options.
- Assisted with food preparation and maintained cleanliness of work areas.
Education
Bachelor of Science - Pre- Law
Delta State University
Cleveland, MS 08.2024 - 05.2026
Skills
- Customer service
- Team collaboration
- Cash handling
- Time management
References
References available upon request.
Timeline
FOH Team Member | Hostess| Server
Mario Giles 122 Restaurant
10.2025 - Current
Bachelor of Science - Pre- Law
Delta State University
08.2024 - 05.2026