Brittney Orourke
Goodlettsville,TN
Summary
Energetic and personable customer service professional seeking an opportunity to deliver prompt, courteous, and effective assistance to customers. Eager to contribute to the growth and success of a dynamic organization.
Overview
6
6
years of professional experience
Work History
Cleaning Contractor
Britt's Cleaning
Goodlettsville, Tennessee
01.2020 - Current
- Managed daily cleaning schedules for residential and commercial properties.
- Communicated with clients to understand specific cleaning needs and preferences.
- Developed marketing strategies to enhance brand visibility and attract customers.
- Maintained relationships with existing clients by providing superior customer service.
- Operated cleaning equipment effectively to ensure thorough sanitation.
Production Operator
AkzoNobel
Nashville, TN
03.2024 - 08.2024
- Monitored production line for quality control and efficiency.
- Maintained accurate logs and records of production output, quality control tests, and other related activities.
- Operated heavy machinery, such as forklifts and pallet jacks, to move materials around the facility safely.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
Medical Biller
Frost Arnett
Nashville , TN
08.2022 - 08.2023
- Processed patient claims using billing software and medical coding systems.
- Verified patient information for accuracy and completeness before submission.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Assisted with collection efforts as needed including contacting patients via phone, mail or email for collection of past due balances due to insurance denials or patient responsibility amounts owed.
Education
High School Diploma -
Cheatham County
07-2023
Skills
- Strong work ethic
- Attention to detail
- Flexible and adaptable
- Customer relations
- Goal-oriented mindset
Timeline
Production Operator
AkzoNobel
03.2024 - 08.2024
Medical Biller
Frost Arnett
08.2022 - 08.2023
Cleaning Contractor
Britt's Cleaning
01.2020 - Current
High School Diploma -
Cheatham County