Brittney Patterson
Princeton
Summary
Thank you for taking the time to review my qualifications. I have a highly motivated enthusiastic personality. I am highly skilled in customer communication and problem solving. I do believe any position I take on I can learn easily and become excellent. I have a lot of great qualifications to bring to the team. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Account Escalation Supervisor
Alliance Data
11.2017 - Current
- I am an escalations Supervisor over credit card accounts
- I specialize in providing an excellent customer service to account holders, and severe problem solving
- I also train employees to provide the best care for our account holders while following all company procedures and guidelines
Program Coordinator
Bethesda Lutheran Communities
08.2016 - 07.2019
- Working with adults with disabilities in a day learning program
- My duties were scheduling employees and weekly activities
- I was required to train new employees, check documentation from employees, and host parties/events for family gatherings
Leasing Agent
Timberland villa
12.2012 - 11.2016
- Assisted potential residents in tours and price points for our community
- Assisted tenants with any questions or maintenance request
- Helped keep the community clean
- Organized files and entered data
Supervisor
Rodney D Young Insurance
05.2012 - 08.2014
- I assisted customers with insuring their vehicles with the proper coverage
- I uploaded all new policies into the system and sent them to underwriters
- I also did Marketing
- I supervised newly opened locations, and helped with employee training
Education
Cosmetology - Beauty
Paris Beauty College
Kansas City, MO01.2015
Skills
- First Aid, Med Aid, CPR, Mental Health, Cosmotology, Personal lines Insurance, Medical Assistant (5 years)
- Dietary Aide Experience
- Developmental Disabilities Experience
- Branding
- Account Management
- Digital Marketing
- Negotiation
- Property Leasing
- Pricing
Certification
- CPR Certification
- First Aid Certification
- Insurance Producer License
Timeline
Senior Account Escalation Supervisor
Alliance Data
11.2017 - Current
Program Coordinator
Bethesda Lutheran Communities
08.2016 - 07.2019
Leasing Agent
Timberland villa
12.2012 - 11.2016
Supervisor
Rodney D Young Insurance
05.2012 - 08.2014
Cosmetology - Beauty
Paris Beauty College
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