Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Peace

Woodland,PA

Summary

Organized and dependable Mom of 3 boys, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm a quick learner excited to start a new career with a company with like minded individuals.

Overview

21
21
years of professional experience

Work History

Phlebotomist

Geisinger
Philipsburg, PA
11.2006 - 07.2020
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.

Account Manager

Rentway
Clearfield, PA
07.2001 - 07.2006
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Processed payments and applied to customer balances.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Greeted customers and helped with product questions, selections and purchases.
  • Answered questions about store policies and addressed customer concerns.

Fast Food Employee

Dairy Queen
Clearfield, PA
07.1999 - 06.2001
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.

Education

Certificate - Phlebotomy

Phlebotomy Institute of Central Pa
State College, PA

High School Diploma -

Clearfield Area High School
Clearfield, PA
06.2001

Skills

  • Problem Solving
  • Written and Verbal Communication
  • Patient Relations
  • Electronic Medical Record Software
  • Documentation and Recordkeeping
  • Scheduling Software
  • Conflict Resolution
  • Data Confidentiality
  • Logical Thinking
  • Attention to Detail

Timeline

Phlebotomist

Geisinger
11.2006 - 07.2020

Account Manager

Rentway
07.2001 - 07.2006

Fast Food Employee

Dairy Queen
07.1999 - 06.2001

Certificate - Phlebotomy

Phlebotomy Institute of Central Pa

High School Diploma -

Clearfield Area High School
Brittney Peace