Brittney Renne
El Segundo,CA
Summary
Support needs of patients with unsurpassed clinical knowledge and interpersonal communication skills. Ca-licensed healthcare professional passionate about providing culturally-competent assistance to every patient. Excellent problem-solving, charting and quality assurance management skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Station Trainer LAX
Alaska Airlines
Los Angeles, Ca , 90045
03.2017 - 02.2021
- Delivered robust training courses via classroom and e-learning programs.
- Developed new and improved training programs to fit underserved areas.
- Trained and mentored 45 new personnel hired to fulfill various roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs such as Corner Stone.
Cosmetologist
Self
Aliso Viejo, CA
10.2010 - 01.2016
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Consistently received positive performance reviews from guests.
Education
High School Diploma -
Hamilton High School
Chandler, AZ06.2007
Licensed Vocational Nurse - Vocational Nursing
Career Development Institute, Inc.
Los Angeles, CA02.2022
Skills
- Wound Dressing
- Care Planning and Modifications
- Equipment Assembly
- Call Answering and Assistance
- Patient Data Gathering
- Tracheostomy Care
- Procedure Explanation
- Needs Assessment
- Collecting Vitals
- Conditions Reporting
- Patient Positioning and Transporting
- Intramuscular Injections
Certification
IV and Phlebotomy Certified
BLS Certified
Wound Treatment Associate Certification (ongoing)
Timeline
Station Trainer LAX
Alaska Airlines
03.2017 - 02.2021
Cosmetologist
Self
10.2010 - 01.2016
High School Diploma -
Hamilton High School
Licensed Vocational Nurse - Vocational Nursing
Career Development Institute, Inc.
IV and Phlebotomy Certified
BLS Certified
Wound Treatment Associate Certification (ongoing)
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