- Cat Lady and former chicken owner
- Avid Reader
- Sock knitter
- Nature enthusiast
- Community oriented
Brittney Richardson
San Antonio,TX
Summary
Proactive professional with experience in special education, customer service and public service. Strong problem-solving abilities and collaborative teamwork skills contribute to effective customer care and enhanced customer experiences. Eager to leverage expertise in fostering an inclusive environment in order to provide the best outcomes for all.
Overview
4
4
years of professional experience
Work History
Paraprofessional, Special Education
Three Rivers ISD
01.2024 - 06.2026
- Assisted teachers in implementing individualized education plans (IEPs) for diverse learning abilities.
- Monitored student progress and provided feedback to administrators on academic and social development.
- Developed and maintained positive relationships with students, fostering trust and open communication.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
Customer Service Assistant/Cashier
H-E-B
03.2023 - 01.2024
- Provided exceptional customer support through effective communication and problem-solving skills.
- Handled customer inquiries and complaints with professionalism, enhancing overall customer satisfaction.
- Collaborated with team members to provide a seamless customer experience.
- Collaborated with team members with general organization of the store and floating to help various departments when short handed.
Ballot By Mail Clerk
Travis County Elections
02.2022 - 05.2022
- Processed incoming and outgoing ballots by mail according to the Texas Election Code.
- Maintained accurate, confidential records of voter information.
- Coordinated with team members to ensure timely delivery and processing of ballots according to the Texas Election Code.
- Assisted voter's with their questions and concerns about ballot by mail procedures via phone and email.
- Collaborated with multiple committees and departments for official verification and counting of verified ballots.
Education
Associate of Arts - Radio And Television
Del Mar College
Corpus Christi, TX2014
Skills
- Classroom management
- Collaborative teamwork
- Emotional support
- Student engagement
- Complaint handling
- Customer consultation
- Complaint resolution
- Problem-solving skills
- Customer service
- Team collaboration
- Deadline management
Interests
Timeline
Paraprofessional, Special Education
Three Rivers ISD
01.2024 - 06.2026
Customer Service Assistant/Cashier
H-E-B
03.2023 - 01.2024
Ballot By Mail Clerk
Travis County Elections
02.2022 - 05.2022
Associate of Arts - Radio And Television
Del Mar College