Brittney Rocha-Garcia
Stockton,CA
Summary
Dedicated professional with extensive experience at Rocha's Cleaning, excelling in cleaning and sanitizing while ensuring compliance with health and safety regulations. Recognized for reliability and attention to detail, I effectively collaborated with teams to enhance productivity and maintain high standards of hygiene, contributing to exceptional client satisfaction.
Overview
5
5
years of professional experience
Work History
Cleaner
Rocha's Cleaning
11.2022 - Current
- Performed thorough cleaning of residential and commercial spaces to ensure high standards of hygiene.
- Operated various cleaning equipment, including vacuums and floor buffers, effectively maintaining tools.
- Managed waste disposal processes to uphold environmental safety and cleanliness standards.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Conducted regular inspections to identify areas needing attention, ensuring consistent quality control.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Collaborated with team members to streamline cleaning operations and enhance productivity.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Landscaper/Laborer Helper
Handy Bernie
05.2021 - Current
- Designed and implemented landscape plans to enhance aesthetic appeal of residential properties.
- Operated various landscaping equipment, ensuring safety and maintenance standards were upheld.
- Collaborated with clients to understand vision and deliver tailored landscaping solutions.
- Trained junior staff on best practices for plant care and equipment usage, fostering skill development.
- Conducted regular site assessments to identify potential improvements and address client concerns promptly.
- Streamlined workflow processes, enhancing team productivity and overall service delivery quality.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Team Member
Jack in the Box
09.2022 - 04.2023
- Delivered exceptional customer service to enhance guest satisfaction and drive repeat business.
- Operated kitchen equipment and maintained food safety standards to ensure quality meal preparation.
- Collaborated with team members to execute efficient workflow during peak hours, optimizing service times.
- Assisted in training new employees on operational procedures and customer service best practices.
- Monitored inventory levels and restocked supplies to support uninterrupted restaurant operations.
- Resolved customer complaints promptly to maintain a positive dining experience and uphold company reputation.
- Implemented cleanliness protocols to ensure compliance with health regulations and enhance overall hygiene standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Able Charter Schools
Stockton, CASkills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Restroom sanitation
- Attention to detail
- Health and safety regulations
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Cleaner
Rocha's Cleaning
11.2022 - Current
Team Member
Jack in the Box
09.2022 - 04.2023
Landscaper/Laborer Helper
Handy Bernie
05.2021 - Current
High School Diploma -
Able Charter Schools