Brittney Sanborn
American Fork,UT
Summary
Results-driven sales professional with a strong track record at DentalQore, specializing in lead generation and customer engagement. Experienced in high-volume outbound calling, consistently booking 5+ qualified appointments daily and contributing to increased conversion rates. Combines active listening and attention to detail to deliver impactful client interactions.
Overview
24
24
years of professional experience
Work History
Interviewer
Venture Data
Orem, UT
08.2025 - 12.2026
- Interviewed respondents for diverse surveys, including political, medical, and environmental, to collect valuable data across multiple industries.
- Delivered scripted surveys and clarified questions to ensure accurate respondent understanding.
- Conducted outbound cold calls to gather insights for market research.
Sales Development Representative
DentalQore
American Fork, UT
12.2025 - 04.2026
- Conducted 120+ outbound cold calls daily to dental practices, consistently generating new business opportunities.
- Scheduled an average of 5+ qualified appointments per day for sales closers, maintaining a high conversion rate from outreach to booked meetings
- Facilitated 5+ completed sales daily by delivering well-qualified, high-intent prospects to sales team.
- Exceeded company metrics consistently, adapting quickly to increased targets with minimal ramp-up time.
- My previous supervisor would be happy to give a good referral.
Appointment Setter
One Planet
American Fork, UT
07.2024 - 02.2025
- Scheduled consultations for projects including solar, shower refurbishments, and window replacements, facilitating sales representatives' attendance for successful client meetings.
- Monitored project metrics to support efficiency and ensure timely progress.
- Resigned to manage family obligations, which have now been resolved.
Direct Support Staff
Chrysalis
Cedar City, UT
09.2023 - 05.2024
- Provided daily care for mentally disabled individuals and those with handicaps in a home-like environment, supporting their daily chores and activities around the clock.
- Transitioned to northern Utah for family relocation.
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized support plans for clients with developmental disabilities.
- Monitored client behavior and reported changes to the support team.
Member Experience Specialist
Teleperformance
SLC, UT
07.2020 - 08.2022
- Created and maintained multi-generational accounts for USAA's Welcome Home Team to support member engagement.
- Assisted members in creating and updating accounts, ensuring accurate and timely service for USAA clients.
- Assisted customers with inquiries regarding products and services.
- Resolved customer issues through effective communication and problem-solving techniques.
- Collaborated with team members to improve customer service processes.
Customer Service Rep.
Pinnacle Security
Orem, UT
05.2008 - 11.2008
- Took payments over the phone, answered any and all questions about the home security systems, packages and accounts.
- Managed customer accounts, ensuring accurate information and timely updates to enhance customer satisfaction.
- Resolved discrepancies in customer accounts, maintaining accurate billing and records to prevent future issues.
- Performed various customer service tasks, contributing to overall team efficiency and customer experience.
New Accounts Manager (Temp)
Advanta
Sandy, UT
05.2007 - 09.2007
- Created credit accounts for small businesses, transferred balances from previous banks, and managed tasks associated with credit lines to streamline account setup.
- Managed multiple accounts and prepared data memos for superiors to support decision-making.
- Handled customer interactions with professionalism and care to enhance satisfaction and retention.
- Left position due to temporary employment status.
Resident Care Staff
Lindon Care
Lindon, UT
03.2006 - 04.2007
- Assisted Residents with walking disabilities to and from bathroom and bath, supporting hygiene maintenance.
- Facilitated social interactions for Residents, encouraging independence in tasks with or without assistance.
- Engaged Residents in conversation to promote social skills and enhance their daily interactions.
- Completed cleaning duties and organized home tasks for residents.
- Reason for leaving: My pregnancy was in danger from specific Residents.
Family History Consultant
My Family.com
Provo, UT
10.2005 - 02.2006
- Assisted customers with account inquiries, ensuring prompt resolution of their concerns.
- Resolved conflicts with irate customers, maintaining a calm and professional demeanor.
- Consistently set and surpassed personal goals, contributing to a motivated work environment.
- Dedicated to complete every task with my full ability.
- Managed daily credit card transactions accurately.
- Supported fellow consultants by answering their questions and observing their call interactions.
- Reason for leaving; Downsized.
Dialer
Western Watts
Orem, UT
02.2005 - 05.2005
- (See top of page)
- Operated automated dialing systems to connect with potential customers.
- Monitored call quality to ensure compliance with company standards.
- Managed call lists and updated customer information in databases.
Soda Girl
Rewind Soda Shop
Kanab, UT
10.2004 - 12.2004
- Prepared food and drinks in the fifties style soda shop.
- Managed cash transactions and resolved issues with difficult customers.
- Trained new crew members to ensure efficient service and smooth operations.
- Cleaned soda shop to maintain a welcoming and hygienic environment.
- Resigned to prioritize commitment to extracurricular activities and responsibilities.
Dialer
Western Watts
Provo, UT
05.2003 - 08.2003
- Conducted outbound calls for diverse surveys, adapting length based on question count to enhance respondent engagement.
- Managed call flow to maintain stable production rates, contributing to team goal achievement.
- Handled inbound survey calls, extracting detailed information to support data collection efforts.
- Accurately recorded detailed information from survey calls to ensure data integrity.
- Reason for leaving: Moved with parent while in high school.
Education
GED -
Brigham Young University
Provo, UT03-2005
Skills
- Interviewing clients
- Survey administration
- Data collection
- Market research
- CRM software
- Detail orientation
- Time management
- Problem solving
- Effective communication
- Active listening
- Team collaboration
- Typing and written communication
References
Upon request
Timeline
Sales Development Representative
DentalQore
12.2025 - 04.2026
Interviewer
Venture Data
08.2025 - 12.2026
Appointment Setter
One Planet
07.2024 - 02.2025
Direct Support Staff
Chrysalis
09.2023 - 05.2024
Member Experience Specialist
Teleperformance
07.2020 - 08.2022
Customer Service Rep.
Pinnacle Security
05.2008 - 11.2008
New Accounts Manager (Temp)
Advanta
05.2007 - 09.2007
Resident Care Staff
Lindon Care
03.2006 - 04.2007
Family History Consultant
My Family.com
10.2005 - 02.2006
Dialer
Western Watts
02.2005 - 05.2005
Soda Girl
Rewind Soda Shop
10.2004 - 12.2004
Dialer
Western Watts
05.2003 - 08.2003
GED -
Brigham Young University