Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cook/Administrative Assistant
Dublin First Baptist Church Child Development Cent
Dublin, North Carolina
09.2018 - Current
Adhered to food safety standards when storing and preparing foods.
Managed inventory levels of ingredients and supplies necessary for daily operations.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Organized storage areas for efficient usage of space.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Receptionist
The Blood and Cancer Clinic, P.A.
Fayetteville, North Carolina
07.2010 - 02.2013
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Maintained an organized filing system of confidential client information in accordance with company policy.
Performed data entry tasks into various computer systems accurately and promptly.
Greeted visitors and provided them with assistance.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Monitored office supplies inventory and placed orders when necessary.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Updated daily log book with information about visitors entering the premises.
Responded to inquiries from internal staff members regarding office operations.
Maintained a neat reception area by organizing materials and tidying up furniture.
Provided excellent customer service at all times while interacting with both internal and external customers.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Prepared welcome packages for new hires.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Scheduled and confirmed appointments and meetings for management team.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Processed payments and updated accounts to reflect balance changes.
Developed and maintained a filing system for essential documents, improving office organization.
Updated and recorded customer or client information to maintain accounts.
Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Kept updated records of office expenses and costs, assisting with budget tracking.
Education
Associate of Applied Science - Cosmetology
Bladen Community College
Dublin, NC
05-2022
Associate of Applied Science - General Literature
Fayetteville Technical Community College
Fayetteville, NC
05-2017
Some College (No Degree) - Administrative Medical Assistant
Fayetteville Technical Community College
Fayetteville, NC
Skills
Sanitation
Customer Service
Cleaning and organization
Focused and disciplined
OSHA
Positive and professional
Shift Scheduling
Multitasking
Time Management
Adaptability
Certification
CPR and First Aid certified
Timeline
Cook/Administrative Assistant
Dublin First Baptist Church Child Development Cent
09.2018 - Current
Receptionist
The Blood and Cancer Clinic, P.A.
07.2010 - 02.2013
Associate of Applied Science - Cosmetology
Bladen Community College
Associate of Applied Science - General Literature
Fayetteville Technical Community College
Some College (No Degree) - Administrative Medical Assistant
Fayetteville Technical Community College
CPR and First Aid certified
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