Brittney Stroup
Bremerton,WA
Summary
Driven professional with a proven track record at multiple organizations. Adept in guest relations and customer service, showcasing exceptional communication and strong empathy. Excelled in increasing guest satisfaction and maintaining store efficiency, demonstrating detail-oriented practices and efficient workspace organization. Skilled in financial transactions and inventory management, as well as cash handling and office procedures. Excellent time management and organizational skills.
Overview
11
11
years of professional experience
Work History
Guest Advocate
Target
Yulee, FL
03.2023 - 06.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Sales Associate/Office Manager
Kay Jewelers
Saratoga Springs, NY
08.2017 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Veterinary Assistant
Kitsap Humane Society
Silverdale
05.2015 - 06.2016
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Sales Associate
Michaels Arts And Crafts
Silverdale, WA
10.2013 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Winfield High School
Winfield, KS05.2010
Skills
- Exceptional Communication
- Strong Empathy
- Stress Tolerance
- Customer Service
- Detail Oriented
- Organizational Skills
- Conflict Management
- Multi-Task Management
- Cash Handling
Additional Experience
- Walmart
- Cold Stone Creamery
- La-Z-Boy
- Kohl's
References
References available upon request.
Timeline
Guest Advocate
Target
03.2023 - 06.2024
Sales Associate/Office Manager
Kay Jewelers
08.2017 - 03.2020
Veterinary Assistant
Kitsap Humane Society
05.2015 - 06.2016
Sales Associate
Michaels Arts And Crafts
10.2013 - 06.2016
High School Diploma -
Winfield High School
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