Summary
Overview
Work History
Education
Skills
Professionalachievements
References
Timeline
Generic

Brittney Thornsberry

Shelbyville,KY

Summary

Customer service representative and pharmacy technician, with over 2 years of experience, Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pharmacy Tech position. Ready to help the team achieve company goals.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

MedSave Family Pharmacy
07.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

ONLINE PICK-UP/DELIVERY COORDINATOR

Walmart
06.2020 - Current
  • Acknowledge and greet customers
  • Quickly and efficiently fulfill customer orders placed online via Walmart’s website
  • Answer customer questions
  • Help customers find the products they are looking for
  • Assist fellow associates as needed.

Pharmacy Tech

Wish's Drug Store
09.2018 - 05.2020
  • Process prescriptions using Good Rx
  • Count medications using various pill counters
  • Label and file prescriptions alphabetically once checked by pharmacist
  • Answer phones and assist customers
  • Contact doctor offices by fax or phone to request refills for patients
  • Assist with retail store responsibilities
  • Prepared end of day reports and helped with closing duties.

Education

Medical Coding -

JCTC
08.2024

CDA (preschool), CDA (infant and toddler), Directors credential -

morehead state
10.2015

Skills

  • Good interpersonal skills
  • Self-Motivated
  • Flexible
  • Excellent communication skills
  • Resourceful
  • Great team player
  • FANTASTIC TIME MANAGEMENT SKILLS
  • Problem-solving skills
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Answering customer questions
  • Patient confidentiality
  • Dispensing Medications
  • Prescription Filling
  • Team Collaboration
  • Supply Restocking

Professionalachievements

  • [field or area of accomplishment], [Achievement]

References

  • Megan koons, Lead Pre K 2 teacher, Great Beginnings Childcare, 502-229-9324
  • Jenny weeks, Owner/Director of Great Beginnings, 502-227-9448

Timeline

Pharmacy Technician

MedSave Family Pharmacy
07.2024 - Current

ONLINE PICK-UP/DELIVERY COORDINATOR

Walmart
06.2020 - Current

Pharmacy Tech

Wish's Drug Store
09.2018 - 05.2020

Medical Coding -

JCTC

CDA (preschool), CDA (infant and toddler), Directors credential -

morehead state

Similar Profiles

CREATE PROFILE
Brittney Thornsberry