Brittney Thurman
Monticello,MS
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Family First of North MS. Skilled in attention to detail and fostering positive customer interactions, I excel in fast-paced environments, leveraging teamwork and a valid driver's license to exceed expectations. Achieved significant improvements in delivery efficiency and office organization.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Door Dash
07.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Security Officer
A1 Event Planning
01.2022 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Office Assistant
Family First of North MS
08.2016 - 10.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
Childcare Provider
MBC WeeCare
07.2006 - 08.2013
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Education
Criminal Justice -
Copiah-Lincoln Community College
Wesson, MSBachelor In Science - Criminal Justice
AIC
Springfield, MI03.2019
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
Timeline
Delivery Driver
Door Dash
07.2023 - Current
Security Officer
A1 Event Planning
01.2022 - 01.2024
Office Assistant
Family First of North MS
08.2016 - 10.2019
Childcare Provider
MBC WeeCare
07.2006 - 08.2013
Criminal Justice -
Copiah-Lincoln Community College
Bachelor In Science - Criminal Justice
AIC
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