Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
Hi, I’m

Brittney Valdez

Houston,TX
Brittney Valdez

Summary

Dynamic healthcare professional with hands-on experience at HCA Houston Healthcare Southeast, specializing in venipuncture and specimen collection. Demonstrated success in improving patient interactions and ensuring accurate specimen labeling, contributing to enhanced operational efficiency. Bilingual communicator skilled in client satisfaction and creative problem-solving, committed to delivering exceptional results in high-pressure settings.

Overview

11
years of professional experience
2
Certification

Work History

HCA Houston Healthcare Southeast
Pasadena, TX

Phlebotomy Student
03.2025 - 04.2025

Job overview

  • Restocked supplies and equipment necessary for specimen collection.
  • Performed venipunctures on patients of all ages.
  • Collected, labeled, and stored blood samples according to established protocols.
  • Verified patient information before collecting specimens from them.
  • Processed incoming orders for lab tests in accordance with hospital protocol.

Sam's Club
Houston , TX

Sales Associate
01.2024 - Current

Job overview

  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed credit card transactions quickly and securely.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed promotional strategies to increase sales volume.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.

Planet Fitness
Pearland, TX

Overnight Shift
05.2022 - 06.2023

Job overview

  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Notified managers of repair needs or additions to building operating systems.

Petco
Pearland, TX

Sales Associate
11.2021 - 12.2022

Job overview

  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Offered product and service consultations and employed upselling techniques.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Processed orders through the company system, and coordinated product deliveries.

Victoria's Secret & PINK
Friendswood, TX

Sales Associate, Cashier
11.2021 - 12.2022

Job overview

  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Met daily quotas for opening credit cards.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Processed orders through company system and coordinated product deliveries.

FedEx
Houston , TX

Shipping and Receiving Associate
10.2018 - 02.2019

Job overview

  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Produced daily reports on shipments, team performance and financial numbers.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Prepared documentation to track and report on damaged or missing items.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Monitored merchandise received and shipped from facility in computer system.
  • Received deliveries, scanned packages and updated orders in internal database.

Kirkland's
Pearland, TX

Manager
09.2017 - 11.2018

Job overview

  • Received and scanned in E-comm online packages
  • In charge of over rides, as-is prices, and discounting damaged items
  • Damaged out broken or defected items for inventory
  • Merchandise furniture & wall decor according to store requirements for daily customers and special holiday sales
  • Briefly explain merchandise uses, along with suggestions for customers.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations

Ross
Pasadena, TX

Stockroom
03.2017 - 06.2017

Job overview

  • Ensured proper merchandise presentation is maintained in accordance with company standards
  • Properly placed clothing in their right aisle
  • Tagged certain merchandise with sensors
  • Moved merchandise from storage to sales floor and stocked shelves in an attractive and accurate manner

First Convenience Bank
Pearland, TX

Bank Teller
01.2017 - 03.2017

Job overview

  • Provided efficient and accurate transactions and processed deposits, withdrawals, money orders, and cashing checks
  • Batched during and at the end of every shift
  • Provided service of translation in Spanish for customers.
  • Opened new customer accounts, including checking, savings and lines of credit
  • Processed cash withdrawals and deposits
  • Entered member transaction data into the online banking software
  • Examined checks for identification and endorsement.

Superior Grocers
Fontana, CA

Cashier
07.2014 - 01.2016

Job overview

  • Thorough understanding of counting the money in till at the beginning and end of shifts
  • Handled cash, card, check, EBT, WIC, gift card and coupon transactions for customer purchases
  • Ability to provide answers to customer's questions with information in a customer-friendly way
  • Counted money in drawers at the beginning and end of each shift to ensure amounts were correct.
  • Managed money under the till of register and made frequent money transactions for customers.

Education

Bloomington High School
Bloomington, CA

High School Diploma
05.2013

University Overview

San Jacinto College
Houston, TX

Some College (No Degree) from Nursing Program

University Overview

San Bernardino Community College

University Overview

San Jacinto College Central Campus

University Overview

Skills

  • Microsoft Office
  • Venipuncture and phlebotomy
  • Specimen Collection
  • Specimen labeling procedures
  • Butterfly needle technique
  • Specimen preparation
  • Patient interaction
  • Medical Terminology
  • Creative problem-solving
  • Client-focused
  • Computer proficient
  • Reliable and trustworthy
  • Leadership
  • Bilingual communication

Accomplishments

Accomplishments
  • Phlebotomy Technician basic
  • Phlebotomy Technician Practicum

Certification

  • CPR Certified

Languages

Languages

Fluent in Spanish

Affiliations

Affiliations

Volunteering in Pet adoptions

March 2018 Petsmart Pearland, TX

Timeline

Phlebotomy Student
HCA Houston Healthcare Southeast
03.2025 - 04.2025
Sales Associate
Sam's Club
01.2024 - Current
Overnight Shift
Planet Fitness
05.2022 - 06.2023
Sales Associate
Petco
11.2021 - 12.2022
Sales Associate, Cashier
Victoria's Secret & PINK
11.2021 - 12.2022
Shipping and Receiving Associate
FedEx
10.2018 - 02.2019
Manager
Kirkland's
09.2017 - 11.2018
Stockroom
Ross
03.2017 - 06.2017
Bank Teller
First Convenience Bank
01.2017 - 03.2017
Cashier
Superior Grocers
07.2014 - 01.2016
Bloomington High School
High School Diploma
San Jacinto College
Some College (No Degree) from Nursing Program
San Bernardino Community College
San Jacinto College Central Campus