Brittney Anne Herrera
Janus of Santa Cruz
Santa Cruz,CA
1
Certification
6
years of professional experience
Dedicated Behavioral Health Professional experienced in substance use disorder and co-occurring mental health treatment. Delivers strategic leadership in complex care coordination and interdisciplinary collaboration, advocating for clients facing substance use and mental health challenges.
Pursuing a Master of Social Work (MSW) to strengthen clinical skills and expand knowledge in addressing substance use disorders, co-occurring mental health conditions, and the complex needs of diverse populations.
Work History
Lead Enhanced Care Manager III
1 Year 11 Months- Provide leadership-level Enhanced Care Management services within a substance use disorder treatment organization serving individuals with complex medical, behavioral health, and social needs. Coordinate across residential treatment, withdrawal management, healthcare systems, and community organizations to improve client outcomes and continuity of care.
- Lead Enhanced Care Management services for clients experiencing serious substance use disorders, mental health challenges, medical needs, and housing instability.
- Coordinate complex care plans involving medical providers, psychiatrists, hospitals, probation departments, behavioral health agencies, housing organizations, and community partners.
- Complete comprehensive assessments, care plans, risk evaluations, and ongoing documentation according to CalAIM Enhanced Care Management and Medi-Cal requirements.
- Provide crisis intervention and behavioral de-escalation support for clients experiencing relapse, psychiatric concerns, homelessness, medical emergencies, and treatment-related barriers.
- Facilitate interdisciplinary collaboration among counselors, nursing staff, medical providers, admissions teams, case management staff, and leadership.
- Mentored team members on ECM workflows, documentation standards, resource coordination, and client engagement strategies to enhance staff development.
- Participate in treatment planning to address barriers related to housing, healthcare access, recovery stability, and social determinants of health.
- Advocated for clients' rights and needs within community resources, enhancing access to essential services.
- Advocated for clients in navigating Medi-Cal benefits, healthcare systems, Social Security resources, transportation services, housing programs, and recovery supports to improve access and support.
- Develop and maintain professional relationships with community partners including healthcare providers, behavioral health agencies, housing organizations, and social service programs.
- Support quality improvement efforts through accurate documentation, outcome tracking, and adherence to agency and regulatory standards.
- Ensure compliance with HIPAA, DHCS, Medi-Cal, and agency documentation requirements.
- Coordinated transportation for medical appointments, psychiatric evaluations, and pharmacies.
Group Facilitator
2 Years 1 Month- Delivered recovery-focused case management and group facilitation within outpatient substance use disorder treatment programs, enabling clients to set recovery goals, enhance coping skills, and access community resources.
- Facilitated weekly psychoeducational and therapeutic support sessions focused on substance use recovery, addiction education, mental health awareness, and emotional wellness.
- Provided a safe, supportive, and trauma-informed environment for clients to process fears, past experiences, emotional challenges, and mental health concerns.
- Ensured ongoing client engagement through follow-up communication and progress monitoring, enhancing assessment of treatment goals and adapting recovery plans to meet evolving client needs.
Nutritional Practitioner
3 Years 1 Month- Sourced organic, seasonal produce from local vendors, strengthening community supplier relationships.
- Managed client orders, fulfilling individualized dietary preferences and holistic nutrition needs.
- Sourced high-quality, organic, and seasonal produce from local vendors while maintaining strong relationships with community suppliers.
- Developed social media content for Golden Roots Kitchen, showcasing meals and enhancing community engagement through digital outreach.
Education
Master of Social Work - Social Work
- Currently completing graduate coursework focused on clinical social work practice, behavioral health assessment, evidence-based interventions, and systems-level care.
- Completed first semester of required clinical practicum experience.
Maintained a 4.0 GPA while balancing graduate studies and professional responsibilities in behavioral health services.
Bachelor of Arts - Psychology
Skills
High-Acuity Behavioral Health Case Management
Crisis Intervention & De-escalation
Trauma-Informed Care
Integrated Care Coordination
Interdisciplinary Team Collaboration
Clinical Documentation & Compliance
Treatment Planning & Care Coordination
Community Resource Navigation & Systems Advocacy
Behavioral Health Program Leadership
Certification
- Motivational Interviewing Training
- Trauma-Informed Care Training
- Crisis Intervention & De-escalation Training
- CPR & First Aid Certification
- Certified Holistic Health Coach
- TEFL Certification
Timeline
Lead Enhanced Care Manager III
Janus of Santa Cruz
08.2024 - CurrentRead More
Group Facilitator
Coastal Turning Point
02.2022 - 03.2024Read More
Nutritional Practitioner
Golden Roots Kitchen
01.2021 - 02.2024Read More
University of Kentucky
Master of Social Work from Social Work
Read More
San Jose State University
Bachelor of Arts from Psychology
Read More