Brittney Chavez
Logistics Manager
South Gate,CA
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and store integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
3
3
years of professional experience
Work History
Logistics Manager
Harbor Freight Tools
Huntington Park, CA
08.2021 - Current
- Planned and supervised weekly shipments.
- Managed monthly freight cost reporting processes.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Expedited resolutions of shipping errors and packaging mistakes.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Conducted research to address shipping errors and packaging mistakes.
- Led value-added customer service team that consistently over-delivered on customer expectations.
Logistics Supervisor
Harbor Freight Tools
Downey, CA
05.2019 - 08.2021
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Trained, scheduled and evaluated 8 employees.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Documented shipment receiving information in Chameleon.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Managed monthly freight cost reporting processes.
- Implemented operational strategies to improve processes, systems and behavior.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Sales Associate
Harbor Freight Tools
Downey, CA
03.2019 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
Some College (No Degree) - Criminal Justice
East Los Angeles College
Monterey Park, CASkills
- Inventory Oversight
- Onboarding and Training
- Problem Solving
- Operations Control
- Work Planning and Prioritization
- Time Management
- Recruiting and Interviewing
- Schedule Management
- Customer Service
- Detail-Oriented
- Decision Making
- Relationship Building
- Staff supervision
- Performance maximization
- Forklift Operations
- Safety regulations implementation
- Staff Management
- Documentation
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Logistics Manager
Harbor Freight Tools
08.2021 - Current
Logistics Supervisor
Harbor Freight Tools
05.2019 - 08.2021
Sales Associate
Harbor Freight Tools
03.2019 - 05.2019
Some College (No Degree) - Criminal Justice
East Los Angeles College
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