Brittni Hollins
Mesquite,TX
Summary
Dynamic operations manager with a proven track record at Fed Ex Ground, enhancing efficiency through strategic initiatives and process improvements. Skilled in standard operating procedures and scheduling management, I foster collaborative environments while mentoring teams. My efforts led to significant cost reductions and improved service quality, driving operational excellence.
Overview
18
18
years of professional experience
Work History
Ops Manager
Fed Ex Ground
Mesquite, TX
10.2020 - Current
- Streamlined operational workflows to enhance efficiency and reduce bottlenecks across departments.
- Led cross-functional teams in developing strategic initiatives that improved overall productivity and service quality.
- Implemented process improvements resulting in significant cost reductions and increased resource allocation effectiveness.
- Mentored staff on best practices, fostering a collaborative environment that enhanced team performance and morale.
Sales Associate
Burlington Coat Factory
Dallas, TX
09.2018 - 06.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise presentation standards to ensure store appeal and organization.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
Merchandising Specialist
Academy Sports Outdoors
Mesquite, TX
04.2018 - 05.2020
- Analyzed sales data to optimize product placement and inventory levels.
- Collaborated with cross-functional teams to develop promotional strategies and seasonal displays.
- Assisted in executing merchandising plans to enhance customer experience and drive sales.
- Monitored stock levels and coordinated replenishment activities to maintain optimal inventory flow.
Department Supervisor
Babies "R" Us
05.2008 - 06.2018
- Trained and mentored team members on customer service protocols and operational procedures.
- Implemented inventory control measures to reduce discrepancies and improve accuracy.
- Coordinated staffing schedules to optimize coverage during peak shopping periods.
Education
General Studies
Cedar Valley College
Lancaster, TX01.2010
High School Diploma - General Studies
Mesquite High School
Mesquite, TX05.2004
Skills
- Standard operating procedures
- Operational excellence
- Scheduling management
- Software knowledge
Accomplishments
Four time OPS Manager of the month with FedEx
Employee of the year at Babies R Us 2014 and 2016
Timeline
Ops Manager
Fed Ex Ground
10.2020 - Current
Sales Associate
Burlington Coat Factory
09.2018 - 06.2020
Merchandising Specialist
Academy Sports Outdoors
04.2018 - 05.2020
Department Supervisor
Babies "R" Us
05.2008 - 06.2018
General Studies
Cedar Valley College
High School Diploma - General Studies
Mesquite High School