Brittni Morgan
Brooklyn,NY
Summary
Reliable team player experienced in greeting high-volume of customers and recommending merchandise based on individual needs. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Ambassador
Everlane
05.2023 - Current
- Greeted customers and clients to create welcoming atmosphere
- Perform duties in every area of store including cash wrap, sales floor and back of house
- Back of house duties include getting stock checks and back stocking merchandise
- Perform visual duties such as helping with floor moves and doing shipment
- While in fitting room acting as a stylist to help customers
Sales Associate
Madewell
06.2022 - Current
- Perform duties in every area of store including cash wrap, fitting room, sales floor and back of house
- Perform visual tasks like floor moves and opening new shipments for the floor
- Act as a stylist while in the fitting room
Sales Advisor
H&M
01.2019 - 05.2022
- Perform customer service and merchandising duties on the sales floor
- Arrange garments on racks and shelves, locate merchandise for shoppers, ring up customer purchases and process returns
- Enroll customers in H&M loyalty program
Cashier
Zara
02.2017 - 07.2018
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures and customer service
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
Sales Associate
Macy's
03.2015 - 02.2017
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked and organized
- Opened 5 Credit Cards a day
Education
Associate of Arts -
Borough of Manhattan Community College of The City University of New York
New York, NY06.2023
Skills
- Customer Engagement
- Product Knowledge
- Brand Awareness
Timeline
Ambassador
Everlane
05.2023 - Current
Sales Associate
Madewell
06.2022 - Current
Sales Advisor
H&M
01.2019 - 05.2022
Cashier
Zara
02.2017 - 07.2018
Sales Associate
Macy's
03.2015 - 02.2017
Associate of Arts -
Borough of Manhattan Community College of The City University of New York
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