Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Britton Angle

Overland Park,Kansas

Summary

Dedicated and goal-oriented professional with a versatile background in customer service and skilled labor. Recognized for strong attention to detail and commitment to compliance, contributing to quality assurance and effective service delivery. Prepared to drive improvements in customer experience and operational processes.

Overview

12
12
years of professional experience

Work History

Customer Accounts Associate

Aaron's Sales and Lease
01.2023 - 05.2023
  • Assisted customers with account inquiries and provided accurate product information.
  • Processed rental agreements and managed customer transactions efficiently.
  • Maintained customer records and ensured data accuracy in the system.
  • Collaborated with team members to resolve customer service issues effectively.

Production Welder

Ditch Witch
03.2016 - 09.2022
  • Operated GMAW and SMAW welding equipment to fabricate high-quality components.
  • Ensured adherence to safety protocols and best practices in welding operations.
  • Inspected welds for quality assurance, maintaining strict adherence to specifications.
  • Collaborated with engineering teams to improve production processes and design modifications.
  • Ensured quality of product flow both to and from my work stations
  • Implemented process improvements that reduced material waste during production runs.
  • Maintained accurate records of completed work, ensuring compliance with documentation standards.
  • Built new product assemblies according to specifications and company production standards.
  • Trained new hires on proper welding techniques, equipment usage, and safety protocols to ensure consistent work quality across the team.

Technician

Blackwell Exterminating
05.2011 - 03.2022
  • Diagnosed pest issues using advanced inspection techniques, ensuring effective treatment plans.
  • Executed pest control treatments with precision, adhering to safety regulations and protocols.
  • Optimized pest management processes by implementing efficient service routes and scheduling strategies.
  • Collaborated with management to refine service protocols based on customer feedback and industry trends.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Education

Associate of Applied Science - Radiologic Technologies

Cleveland University - Kansas City
Overland Park, KS
12-2026

Welding Technologies

Pioneer Technology Center
Ponca City, OK
05-2011

High School Diploma -

Blackwell High School
Blackwell, OK

Skills

  • Patience and resilience
  • Goal-oriented mindset
  • Data entry proficiency
  • Compliance
  • Problem-solving skills
  • Time management
  • Attention to detail
  • Calm and professional under pressure
  • Problem resolution

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Enjoy participating in weightlifting for overall physical and mental well-being
  • Enjoy baking in free time as a relaxing artistic outlet
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Camping
  • Hiking

Timeline

Customer Accounts Associate

Aaron's Sales and Lease
01.2023 - 05.2023

Production Welder

Ditch Witch
03.2016 - 09.2022

Technician

Blackwell Exterminating
05.2011 - 03.2022

Associate of Applied Science - Radiologic Technologies

Cleveland University - Kansas City

Welding Technologies

Pioneer Technology Center

High School Diploma -

Blackwell High School
Britton Angle