Briuna Philon
Silas,AL
Summary
Experienced and proactive professional with 10 + years of demonstrated excellence in time management and problem-solving. Known for reliability and adaptability, with a quick ability to learn and apply new skills. Seeking a remote position to leverage these qualities for driving team success and contributing to organizational growth.
Overview
15
15
years of professional experience
Work History
Dental Assistant/Registered Dental Hygienist
W. Britt Morris DMD
2017.03 - Current
- Educated patients on the importance of oral hygiene and demonstrated oral hygiene techniques
- Answered up to 30 incoming calls and made outbound calls to patients regarding any questions or concerns about dental treatments
- Scheduled appointments for new and existing patients
- Provided customer service to patients regarding insurance policies and coverage as well as experience in medical claims
- Proficient experience in verifying insurance eligibility and benefits for patient’s intake in fast-paced setting, with knowledge of Dental HMO and/or PPO benefits
- Experience in reviewing, understanding, and accurately recording vital documentation in numerous clinical charts while using multiple tabs to update information as needed
- Maintained a positive attitude when answering any questions the patients may have
- Performed other office duties and responsibilities as needed.
Cashier Team Leader
Piggly Wiggly Grocery Store
2009.08 - 2020.03
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Daily assisted 50 or more customers by answering questions and fulfilling requests, not limited to, resolving customer complaints professionally, maintaining a positive attitude.
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained, mentored, and developed 20 or more new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Sales Associate
Belk Retail Store
2014.11 - 2015.02
- Provided positive first impressions to existing and new potential customers by greeting them with a smile
- Answered customer questions regarding merchandise sold in store
- Excelled in managing over 50 customers per day
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Dental Hygiene
Alabama Dental Hygiene Program
Birmingham, AL07.2021
Certified Dental Assistant - Dental Assisting
C.A.P. Stone Dental Assisting Program
Birmingham, AL12.2013
High School Diploma -
Choctaw County High School
Butler, AL05.2009
Skills
- Customer Service
- Professionalism
- Medical Terminology
- Problem-solving
- Data Entry Proficiency
- Analytical skills
- Critical Thinking
- Medical Billing & Coding
- Medical Claims
- Medical Records Management
- HIPAA
- Microsoft Office
- Windows 10
- Technical Troubleshooting
- Skillful Listener
- Multi-tasker
Timeline
Dental Assistant/Registered Dental Hygienist
W. Britt Morris DMD
2017.03 - Current
Sales Associate
Belk Retail Store
2014.11 - 2015.02
Cashier Team Leader
Piggly Wiggly Grocery Store
2009.08 - 2020.03
Dental Hygiene
Alabama Dental Hygiene Program
Certified Dental Assistant - Dental Assisting
C.A.P. Stone Dental Assisting Program
High School Diploma -
Choctaw County High School
Similar Profiles
Emily NoelEmily Noel
Claims/Billing Specialist at May Mu DMD, Ralph Lewis DMD, Lili Lin DMD, LLPClaims/Billing Specialist at May Mu DMD, Ralph Lewis DMD, Lili Lin DMD, LLP
Hailey AtkinsonHailey Atkinson
Office Assistant at Debra L. Miller DMD, Dr. Aaron P. Frantz DMDOffice Assistant at Debra L. Miller DMD, Dr. Aaron P. Frantz DMD
Sydney JacomeSydney Jacome
Lead Project Manager at Britt & CoLead Project Manager at Britt & Co