Paige Lang
Winter Garden,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Dental Hygienist and Dental Assistant
Clark Thomas Pediatric Dentistry
07.2014 - 05.2022
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Took and interpreted X-rays to identify cavities, impacted teeth and other dental issues.
- Handled administrative tasks such as billing, insurance claims processing.
Dental Assistant
Lane Dentistry
01.2013 - 06.2014
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Front Desk Specialist
Dental Excellence
01.2011 - 12.2011
- Handled sensitive guest complaints with discretion and professionalism, working towards a speedy resolution that maintained positive relationships with valued clientele.
- Processed payments accurately while adhering to data security protocols, safeguarding sensitive customer information from unauthorized access or misuse.
- Provided valuable feedback on guest preferences or trends observed during daily interactions, helping inform future marketing or service improvement initiatives.
- Kept a well-maintained front desk area, creating an inviting atmosphere for guests upon arrival and throughout their stay.
- Enhanced the overall guest experience by providing exceptional service and maintaining a professional demeanor at all times.
Education
Dental Hygiene License - Dental Hygiene
Alabama Dental Board
Birmingham12.2015
Bachelor of Science - Health Promotion
Auburn University
Auburn12.2010
Skills
Customer Service
Clerical Support
Computer Skills
Customer Relations
Timeline
Dental Hygienist and Dental Assistant
Clark Thomas Pediatric Dentistry
07.2014 - 05.2022
Dental Assistant
Lane Dentistry
01.2013 - 06.2014
Front Desk Specialist
Dental Excellence
01.2011 - 12.2011
Dental Hygiene License - Dental Hygiene
Alabama Dental Board
Bachelor of Science - Health Promotion
Auburn University
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