Brivan Garcia
Belle Chasse,LA
Summary
Operations leader with over 13 years of progressive experience in emergency medical services, including more than three years managing daily ambulance operations in one of Acadian’s busiest regions. Demonstrated expertise in deploying 42 ambulances, staffing mutual aid units, coordinating major special events, and developing frontline leadership to improve operational performance. Recognized for excellence in leadership and employee development while fostering strong partnerships with hospitals, EMS agencies, and the community. Committed to maintaining high standards of patient care and ensuring operational readiness in all aspects of service delivery.
Overview
14
14
years of professional experience
Work History
Operations Coordinator
Acadian Ambulance Service
New Orleans, LA
02.2023 - Current
- Lead daily operations for 42 ambulances supporting emergency response throughout the New Orleans region.
- Coordinate staffing and deployment of 11 mutual aid units to ensure uninterrupted EMS coverage.
- Manage EMS coverage for major events including the Caesars Superdome, Smoothie King Center, Tulane Athletics, and Jazz Fest.
- Partner with hospitals, NOEMS, first responders, and the community to maintain strong operational relationships.
- Analyze operational data to improve staffing efficiency, resource allocation, and service delivery.
- Develop employee schedules while ensuring appropriate staffing levels and fleet readiness.
- Mentor field supervisors and promote accountability through coaching and leadership development.
- Support company initiatives focused on employee engagement, safety, and operational excellence.
Operations Supervisor
Acadian Ambulance Service
New Orleans, LA
09.2020 - 02.2023
- Supervised daily operations to ensure compliance with safety standards and regulations.
- Improved employee performance through coaching and accountability.
- Prepared operational reports and resolved complex personnel issues.
- Trained and mentored team members on best practices in patient care and operational protocols.
- Streamlined communication processes between dispatch and field units for improved response times.
- Implemented quality assurance measures to enhance service delivery and operational efficiency.
Paramedic Field Supervisor
Acadian Ambulance Service
New Orleans, LA
10.2019 - 09.2020
- Supervised emergency medical services operations, ensuring compliance with protocols and regulations.
- Coordinated staff training programs to enhance team performance and service delivery.
- Mentored new paramedics and maintained equipment readiness.
Paramedic
Acadian Ambulance Service
New Orleans, LA
01.2018 - 10.2019
- Administered advanced life support and critical care transport, prioritizing rapid and efficient patient care during emergencies.
- Executed emergency medical interventions in challenging conditions, maintaining focus on patient safety and comfort.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
EMT-Basic
Acadian Ambulance Service
New Orleans, LA
12.2012 - 02.2018
- Provided emergency medical care in high-pressure environments, ensuring patient safety and timely transport.
- Trained new EMTs on operational procedures, fostering teamwork and improving overall service delivery standards.
- Served as Preceptor and Bike Team member while delivering emergency patient care.
Education
Bachelor of Science - Unified Public Safety Administration
Northwestern State University of Louisiana
Natchitoches, LA09-2027
Associate of Science - Paramedicine
National EMS Academy
New Orleans12-2026
High School Diploma -
Miami Killian Senior High School
Miami, FL05-2011
Skills
- EMS Operations
- Leadership development
- Scheduling & Workforce Planning
- Strategic Planning
- Process Improvement
- Logistics coordination
- Process implementation
- Payroll administration
Accomplishments
- Tender Hands for Pediatric Award (2015)
- President’s Performing Award (2015)
- Acadian EMT of the Year (2016)
- ACES (2024)
- Meritorious Service Award (2025)
- Acadian Leadership Award Q4 (2025)
- EMS Next (2026)
Timeline
Operations Coordinator
Acadian Ambulance Service
02.2023 - Current
Operations Supervisor
Acadian Ambulance Service
09.2020 - 02.2023
Paramedic Field Supervisor
Acadian Ambulance Service
10.2019 - 09.2020
Paramedic
Acadian Ambulance Service
01.2018 - 10.2019
EMT-Basic
Acadian Ambulance Service
12.2012 - 02.2018
Bachelor of Science - Unified Public Safety Administration
Northwestern State University of Louisiana
Associate of Science - Paramedicine
National EMS Academy
High School Diploma -
Miami Killian Senior High School