Briyana Campbell
Oklahoma City,OK
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Store Manager
Fire Leaf Dispensary
03.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal uses and effects and qualities of different strains.
Budtender
Eden Rose Dispensary
02.2020 - 08.2020
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal uses and effects and qualities of different strains.
Fulfillment Expert
Target
12.2019 - 02.2020
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in warehouse operations.
- Printed labels, packaged boxes, and loaded into outbound containers.
Online Grocery Associate
Walmart
05.2017 - 11.2019
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
Education
No Degree - Biomedical Science And Forensic Science
University of Central Oklahoma
Edmond, OK05.2029
High School Diploma -
Edmond Santa Fe High School
Edmond, OK05.2019
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store Opening and Closing
- Inventory Management
- POS Systems
Timeline
Store Manager
Fire Leaf Dispensary
03.2022 - Current
Budtender
Eden Rose Dispensary
02.2020 - 08.2020
Fulfillment Expert
Target
12.2019 - 02.2020
Online Grocery Associate
Walmart
05.2017 - 11.2019
No Degree - Biomedical Science And Forensic Science
University of Central Oklahoma
High School Diploma -
Edmond Santa Fe High School
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