BRIYANA MITCHELL
Middle School English Teacher
Laurel,MD
Summary
Skilled Language Arts Teacher knowledgeable about building strong verbal and written communication skills in middle and high school students. Familiar with curriculum selection, lesson planning and classroom management. Desiring to contribute three years of teaching experience, seven years of customer service and hospitality experience, and six years of writing and editing experience to long-term position.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Language Arts Teacher
Prince George’s County Public Schools
Riverdale, MD
08.2020 - Current
- Prepared and implemented lesson plans using several LMS platforms to cover required course topics for 120+ students daily.
- Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
- Implemented differentiated instruction to meet needs of diverse learners with IEPs, 504 plans, and other learning or behavioral specificities.
- Increased parent satisfaction through well-organized IEP meetings and family conferences focused on improving parent-child bonding skills.
- Rated a Distinguished Teacher based on in-class observations, evaluations, and student learning advancements during my tenure.
Guest Educator
Enriched Schools NOLA
New Orleans, LA
01.2020 - 08.2020
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives in the absence of the regular teacher.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Server/Bartender
Gumbo Yaya
New Orleans, LA
10.2019 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
George Martin's Grillfire
Hanover, MD
01.2019 - 10.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server/Bartender
Mrs. K's Tollhouse
Silver Spring, MD
01.2018 - 12.2018
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Receptionist
LINDSAY FORD OF WHEATON
Wheaton, MD
07.2018 - 09.2018
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
Creative Writing Student Intern
The Writer's Haven Show
Bowie, MD
08.2017 - 12.2017
- Supported full life cycle of agency pitches.
- Worked with copyediting and development editors to enhance development and presentation of each piece.
- Conferred with clients, editors or producers to discuss changes and revisions to written material.
- Learned and adapted quickly to new technology and software applications.
Food Server/Banquet Server
Busboys & Poets
Hyattsville, MD
12.2016 - 09.2017
- Maintained flexible work schedule to meet event needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled food and beverage orders for up to 100 guests, delivering prompt and friendly service.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Assisted customers in selecting menu items, answering questions and providing general information.
Tutor/Teacher's Assistant
Bowie State University
Bowie, MD
08.2016 - 12.2016
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance during instruction time and office hours.
- Assisted lead teachers with lesson plan creation and materials development .
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Food Server/Bartender
Olive Garden Italian Restaurant
Bowie, MD
09.2014 - 05.2016
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies..
- Increased sales significantly by upselling higher-end products to customers.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Master of Arts - English - Professional Writing
University of New Orleans
09.2019 - 12.2020
Bachelor of Arts - English – Creative Writing
Bowie State University
Bowie 08.2015 - 12.2017
Associate - English
Prince George's Community College
Largo, MD 08.2014 - 08.2015
High School Diploma -
Eleanor Roosevelt High School
Greenbelt 08.2009 - 06.2013
Skills
Recordkeeping skills
Verbal and written communication
Problem-solving skills
Cash Handling
Interpersonal Communication
Multitasking Abilities
First Aid/CPR
Cross-functional team collaboration
POS systems expert
Accomplishments
- Relevant Coursework: 21 Secondary English Education Post-Graduate Credits, 2020-2021
- Professional Development: LMS, Special Education, and Secondary English Courses, 2020-2023
- College Park Academy Middle School English Department Chair, 2022-2023
- College Park Academy Grade 10 Student Government Association Sponsor, 2022-2023
- College Park Academy Sponsor of First Annual Middle School Spelling Bee, 2023
- College Park Academy Cosmetology Club Sponsor, 2022-2023
Certification
Standard Professional I Teaching Certificate
Timeline
Standard Professional I Teaching Certificate
01-2021
Language Arts Teacher
Prince George’s County Public Schools
08.2020 - Current
Guest Educator
Enriched Schools NOLA
01.2020 - 08.2020
Server/Bartender
Gumbo Yaya
10.2019 - 03.2020
Master of Arts - English - Professional Writing
University of New Orleans
09.2019 - 12.2020
Server
George Martin's Grillfire
01.2019 - 10.2019
Receptionist
LINDSAY FORD OF WHEATON
07.2018 - 09.2018
Server/Bartender
Mrs. K's Tollhouse
01.2018 - 12.2018
Creative Writing Student Intern
The Writer's Haven Show
08.2017 - 12.2017
Food Server/Banquet Server
Busboys & Poets
12.2016 - 09.2017
Tutor/Teacher's Assistant
Bowie State University
08.2016 - 12.2016
Bachelor of Arts - English – Creative Writing
Bowie State University
08.2015 - 12.2017
Food Server/Bartender
Olive Garden Italian Restaurant
09.2014 - 05.2016
Associate - English
Prince George's Community College
08.2014 - 08.2015
High School Diploma -
Eleanor Roosevelt High School
08.2009 - 06.2013