Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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BRIYANNA HICKS

Birmingham,AL

Summary

Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Smoothie King
Birmingham, USA
05.2021 - Current
  • Oversaw shift operations to create quality products that met company standards
  • Coached team members, delivering candid feedback on expectations and performance
  • Supervised food production and preparation, promoting consistency with established recipes and procedures

Education

Bachelor of Science - Kinesiology

The University of Alabama
Tuscaloosa, AL
05-2027

High School Diploma - AP Chemistry, Counselor Aide, Dual Enrollment English 101, Government/Economics, Advanced Pre-Calculus

Ramsay High School
Birmingham, AL
06.2023

Skills

  • Principled
  • Hard Working
  • Open-minded
  • Creative
  • Customer Service Management
  • Sales expertise
  • Client Service
  • Inventory Counts
  • Cash Handling
  • Positive Attitude

Certification

  • Microsoft Word
  • Microsoft Powerpoint
  • Microsoft Excel
  • CPR

Affiliations

  • Women of Excellence
  • Black Student Union
  • Pre-PT Club

Timeline

Shift Leader

Smoothie King
05.2021 - Current

Bachelor of Science - Kinesiology

The University of Alabama

High School Diploma - AP Chemistry, Counselor Aide, Dual Enrollment English 101, Government/Economics, Advanced Pre-Calculus

Ramsay High School

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BRIYANNA HICKS