Briyanna McDonald
Snellville
Summary
Experienced in customer service and retail operations, demonstrating strong time management and attention to detail. Responsibilities included processing customer transactions, maintaining cleanliness of the checkout area, and ensuring compliance with safety regulations. Successfully organized warehouse space and managed inventory through effective stock replenishment and product labeling. Contributed to a positive shopping experience by assisting customers with inquiries and providing support during peak hours.
Overview
4
4
years of professional experience
Work History
Cashier
Jersey Mikes
Covington
01.2022 - 01.2023
- Cashier, Taking peoples orders, Receiving there payments.
- Preparing Poultry, Vegetables & Snacks, putting them on the shelfs as well as there bens they belong in.
- Cleaning up the lobby and restocking up on napkins, straws, utensils & Drinks.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Warehouse Associate
General Mills
Covington
06.2020 - 07.2021
- Packed goods for shipment in accordance with customer instructions.
- Assisted in loading finished goods onto delivery vehicles as required.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Help Build totes and Take them down
- Swept up cereal
- Working on assembly Lines
- Labeled containers correctly for product identification purposes.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
Team Member
McDonald's Restaurant
Covington
06.2019 - 08.2019
- Collaborated with team members to achieve daily goals.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Resolved customer issues promptly in a professional manner.
- Monitored expiration dates on food items for freshness assurance.
- Assisted customers with product selection and ordering process.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Greeted customers upon entering the store with friendly demeanor.
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Developed positive customer relationships through friendly greeting and excellent service.
- Built and maintained working relationships with peers and upper management.
- Addressed customer needs, responding to specific requests.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Received, processed, and stocked merchandise in accordance with store policies.
Education
High School Diploma -
Alcovy High School
Covington, GA05.2019
Skills
- Time Management
- Attention to detail
- Establishing tone
- Identifying audience
- Customer service
- Team collaboration
- Supply restocking
- Problem solving
- Workplace organization
- Customer assistance
- Cleaning and sanitizing
- Empathy and patience
- Order taking
Timeline
Cashier
Jersey Mikes
01.2022 - 01.2023
Warehouse Associate
General Mills
06.2020 - 07.2021
Team Member
McDonald's Restaurant
06.2019 - 08.2019
High School Diploma -
Alcovy High School